Fully Remote Billing Assistant – Ambulance Services (Eastern Time Zone Required) Headquarters: Flint, MI Employment Type: Full‑Time | Remote | Equipment Provided

Position Overview

This Billing Assistant role supports a fast‑growing ambulance company headquartered in Flint, MI. Although the organization is Michigan‑based, the position is 100% remote, and all necessary equipment is provided. To maintain workflow alignment with billing cycles and payer communication, candidates must reside within the Eastern Time Zone.

This role is ideal for someone who is detail‑oriented, highly organized, and experienced in ambulance billing with hands‑on proficiency in Traumasoft. You’ll work closely with the billing team to ensure timely, accurate posting, invoicing, and documentation submission.

Key Responsibilities

• Payment posting — Accurately post payments, adjustments, and remittances into Traumasoft and internal billing systems.

• Invoice production — Generate, review, and submit invoices for ambulance transports, ensuring compliance with payer requirements.

• Traumasoft data management — Add and maintain essential records including:

  • Physicians

  • Payors

  • Fee schedules

  • Death certificates

  • Other required documentation

• Claims preparation — Support the billing team in preparing claims for submission and resolving missing or incomplete documentation.

• Payer communication — Assist with follow‑ups, corrections, and resubmissions as needed.

• Record accuracy — Maintain organized, compliant, and up‑to‑date billing records.

• Cross‑department support — Collaborate with dispatch, HR, and leadership to ensure billing accuracy and workflow efficiency.

Required Qualifications

• Experience in ambulance billing — Understanding of transport types, documentation requirements, and EMS billing regulations.

• Proficiency in Traumasoft — Must have hands‑on experience navigating and utilizing Traumasoft’s billing modules.

• Residence in the Eastern Time Zone — Required for schedule alignment and operational consistency.

• Strong attention to detail and accuracy.

• Ability to work independently in a remote environment.

• Excellent communication and organizational skills.