Client Relationship Sales Specialist

Chicago Northland Market | Northbrook, Illinois

Base Salary: $50,000 + Commission Employment: Full-Time | Exempt Office

Location: Northbrook, Illinois

Market: Lake County, McHenry County, Cook County & Chicago

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with additional time based on Client needs and sales performance

Build Relationships. Solve Real Problems. Drive Growth.

We are seeking a Client Relationship Sales Specialist to grow the Chicago Northland market by developing new business and expanding relationships with existing Clients. This is a consultative, relationship‑driven sales role, not transactional sales. The ideal candidate is curious about how businesses operate, asks insightful questions, builds trust, and uncovers the real challenges behind a Client’s needs.

The role includes managing an assigned base of existing Client accounts while also developing new business opportunities throughout Lake, McHenry, and Cook Counties and Chicago proper.

What You’ll Own

You will be responsible for maintaining a healthy sales pipeline, converting qualified opportunities into profitable revenue, and strengthening Client relationships over time.

Key Responsibilities

• Prospect new commercial business throughout the Chicago Northland market

• Manage assigned Client accounts with a focus on relationship development, retention, and growth

• Build and expand Client relationships through ongoing Client Connections

• Generate opportunities through prospecting, networking, referrals, and identification of changing business needs

• Conduct consultative discovery to understand business challenges, priorities, decision processes, budgets, and desired outcomes

• Identify core problems and collaborate with internal teams to develop the right solution

• Present value‑driven proposals and guide qualified opportunities through commitment and close

• Identify upgrades and new opportunities within existing Client relationships

• Maintain accurate CRM data including opportunities, activities, next steps, and forecasting in HubSpot

• Consistently meet or exceed monthly KPIs and established installation, RMR, opportunity, and revenue goals

• Provide Client and market insight to support organizational growth strategies

What Success Looks Like

Successful Client Relationship Sales Specialists create opportunities—not wait for them. You will actively develop the market, strengthen Client relationships, maintain consistent prospecting activity, move opportunities forward, and take ownership of your results.

Success requires balancing two equally important areas:

• Developing new Client relationships

• Increasing the value and longevity of existing Client partnerships

Standard hours are Monday–Friday, 8:00 a.m.–5:00 p.m., with additional time as needed based on performance, Client needs, and activity required to meet or exceed KPIs and sales goals.

What We’re Looking For

• B2B sales, business development, account management, or consultative selling experience preferred

• Demonstrated ability to develop relationships and generate new business

• Strong prospecting, discovery, presentation, negotiation, and closing skills

• Curiosity and the ability to ask deeper questions before recommending solutions

• Strong communication and active‑listening skills

• Ability to manage both new‑business development and an assigned base of existing Client relationships

• Self‑motivated and comfortable being accountable for measurable sales results

• Strong organization, time management, follow‑through, and attention to detail

• Ability to maintain disciplined CRM and pipeline management

• Willingness to travel throughout the Chicago Northland market

• Experience with commercial security, low‑voltage systems, technology solutions, or other solution‑based B2B sales is a plus

Compensation

This position offers a $50,000 annual base salary plus commission, earned on:

• Installation Revenue Sold

• Recurring Monthly Revenue (RMR) Sold