Service Electrician

Service Electrician
Privately owned business
Rolla, MO

An established Service Electrical company is looking for a Service Electrician to support the Rolla community and surrounding area. 

Job Summary:

The Electrician performs electrical installation, maintenance, repair, troubleshooting, and service work for both residential and commercial customers. This includes service calls, remodeling projects, and new construction. The role requires proficient use of the FieldEdge mobile app for real-time job status updates (driving, arrived, started, in progress, completed), thorough documentation with notes and photos, clear communication with customers regarding ETAs and job progress, strict adherence to safety and electrical codes (NEC and local standards), quality control on all work, proper site cleanup, maintenance of a clean and organized service vehicle, proactive material ordering from electrical suppliers, and planning to minimize unnecessary trips. The Electrician supports company goals of high customer satisfaction, on-time performance, minimal reworks, and safe operations.

Supervisory Responsibilities:

•         None (individual contributor role). May provide guidance or on-the-job training to apprentices or helpers as assigned.

Duties/Responsibilities:

•         Install, repair, maintain, and troubleshoot electrical wiring, systems, fixtures, panels, outlets, lighting, and equipment in residential and commercial buildings for service calls, remodels, and new construction projects.

•         Install conduits, pipes, raceways, and cable trays to house electrical wires and cables, ensuring all work complies with the National Electrical Code (NEC), local amendments, and company standards.

•         Install, connect, and test circuit breakers, panels, switches, outlets, lighting controls, and other electrical hardware; connect systems to power sources as required.

•         Perform diagnostics and testing using appropriate meters, tools, and equipment to ensure proper installation, operation, and safety of electrical systems.

•         Inspect existing electrical systems to identify issues, needed repairs, or upgrades; replace or repair conduit, wiring, breakers, and fixtures as required.

•         Communicate professionally with customers regarding job details, expected arrival times (ETAs), progress updates, and any recommendations or additional work needed.

•         Use the FieldEdge mobile app to update job status in real time (e.g., driving/en route, arrived on site, job started, in progress, completed) and reflect actual conditions as they occur.

•         Document all jobs thoroughly in the FieldEdge mobile app with detailed notes, photos of work performed (before, during, and after), parts used, and any customer communications or issues encountered.

•         Perform quality control on all work performed, ensuring installations meet or exceed code requirements, company standards, and customer expectations before leaving the site.

•         Maintain a clean, organized, and professional job site at all times; thoroughly clean up debris, packaging, and materials upon completion of work.

•         Keep service vehicle/truck clean, organized, and well-maintained; manage inventory of common parts, tools, and materials; report any vehicle or equipment issues promptly.

•         Proactively plan material needs for jobs and order materials from electrical suppliers in advance to minimize trips, reduce downtime, and ensure materials are available when needed.

•         Coordinate material pickups or deliveries efficiently; maintain accurate truck inventory to avoid unnecessary supplier runs and support job efficiency.

•         Strictly follow all safety protocols, OSHA regulations, company safety policies, and electrical codes; use appropriate personal protective equipment (PPE); report hazards or incidents immediately.

•         Assist with basic quotes or estimates for service work or small projects when requested, providing accurate information to the office team.

•         Issue invoices to the customer using FieldEdge and collect payments on site.

•         Coordinate with the dispatch/CSR team and Operations Manager on scheduling, job priorities, and any changes or issues encountered in the field.

•         Perform other related duties as assigned, supporting both service and project work across residential and commercial sectors.

Required Skills/Abilities:

•         Extensive knowledge of electrical systems, wiring methods, and installation practices for both residential and commercial applications (service, remodel, and new construction).

•         Ability to read and interpret blueprints, schematics, and technical drawings.

•         Proficient in the use of hand tools, power tools, test meters, diagnostic equipment, and conduit bending tools.

•         Strong proficiency with mobile apps and technology, specifically FieldEdge (or similar service management software) for real-time status updates, documentation (notes and photos), and job management.

•         Excellent customer communication and service skills; ability to explain technical information clearly and provide ETA updates professionally.

•         Strong attention to detail for quality control, accurate documentation, inventory management, and code compliance.

•         Excellent analytical, troubleshooting, and problem-solving skills, including the ability to plan material needs and minimize unnecessary trips.

•         Commitment to safety, organization (truck and job site), and professional conduct.

•         Ability to work independently with minimal supervision as well as collaboratively with teams.

•         Valid driver’s license with a clean driving record; ability to operate company vehicles safely.

Education and Experience:

•         High school diploma or equivalent required.

•         Completion of a formal electrical apprenticeship program required.

•         Valid Journeyman Electrician license (or higher/Master preferred) required; must be current and in good standing.

•         Minimum 3–5 years of hands-on experience as a licensed electrician, with demonstrated experience in residential and/or commercial service work, remodeling, and new construction.

•         Experience using service management or dispatching software (FieldEdge experience highly preferred).

Physical Requirements:

•         Must be able to see color to discern color-coded wiring.

•         Prolonged periods standing, kneeling, bending, stooping, and climbing ladders or scaffolding.

•         Must be physically capable of pulling wires and cables through conduits and performing other physically demanding tasks.

•         Must be able to lift, carry, and move up to 50 pounds regularly; occasional heavier lifting with assistance.

•         Ability to work in various environments including attics, crawlspaces, outdoors, and construction sites; tolerance for varying weather conditions.

•         Valid driver’s license and ability to safely operate and maintain a service vehicle.

Compensation and Benefits:

•  Hourly Rate Model (Electricians are paid by the job, vs flat hourly rate). Opportunity to make more for quality and efficient work.
•       Stipend for Health Insurance available
•       PTO available
•       Overtime and On-call work available
•       Great privately owned company with strong customer base and a great culture!