Field Service Engineer – International Custom Equipment

Overview

We’re hiring a Field Service Engineer to install, service, and support for precision-built equipment used by some of the world’s top manufacturers. This is a hands-on, customer-facing role with 70% travel. When not traveling, you'll work from our Roselle, IL facility, assisting with operations

Responsibilities

• Service, install and commission custom machinery at customer sites—domestic and international
• Troubleshoot and repair mechanical, pneumatic, hydraulic, and basic electrical systems
• Train customer staff on equipment usage, maintenance, and safety protocols
• Log service visits, document technical issues, and share field insights with internal teams
• Support in-house operations during non-travel weeks (assembly, testing, prep)
• Represent the company with professionalism and strong communication during site visits
• Spot opportunities for service contracts, upgrade work, or process improvements

Requirements

• AAS, BS, or technical certification in mechanical, industrial, or electrical technology preferred
• 3-10+ years of experience in field service, equipment installation, or maintenance roles in manufacturing settings
• Strong mechanical aptitude with solid understanding of pneumatics, hydraulics, and electronics
• Ability to interpret schematics and diagnose system-level issues independently
• Experience working with capital equipment or electro-mechanical machinery
• Comfortable traveling up to 70% of the time (including international)
• Self-driven and capable of working independently

Perks

• Base salary: $100K–$110K + bonus potential
• All travel expenses covered (airfare, lodging, meals, mileage)
• Company-issued laptop, corporate credit card, and access to CRM
• BCBS Health coverage
• 401K match
• PTO + paid holidays
• Small company culture with no bureaucracy—your ideas and contributions are noticed
• Constant variety and challenge—no two installs or service calls are the same