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Software/Technical Customer Care Specialist
Phoenix, AZ



Software/Technical Customer Care Specialist

<Full time and REMOTE in the Phoenix, Arizona only>

Growing software development company offering financial institutions a cloud-based platform needs a Product / Customer Care Specialist whose focus will be supporting B2b clients on software issues. This is a growing and innovative company with excellent future potential into other areas of the company. Requires someone who is software technology savvy with excellent customer focus and troubleshooting experience.

60-70% of the job focus is software troubleshooting, debugging and problem solving.

Communication and documentation skills and experience important.

Technically savvy and curious mindset ideal

Banking / technology / customer service background most ideal.

Pluses include defect tracking tools experience like Jira a PLUS as well as SQL, .NET, XML, etc. are pluses.

This is a great launching pad opportunity into other areas within the company.

MUST RESIDE IN PHOENIX, AZ to best assist client!!

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