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Software/Technical Customer Care Specialist
<Full time and REMOTE in the Phoenix, Arizona only>
Growing software development company offering financial institutions a cloud-based platform needs a Product / Customer Care Specialist whose focus will be supporting B2b clients on software issues. This is a growing and innovative company with excellent future potential into other areas of the company. Requires someone who is software technology savvy with excellent customer focus and troubleshooting experience.
60-70% of the job focus is software troubleshooting, debugging and problem solving.
Communication and documentation skills and experience important.
Technically savvy and curious mindset ideal
Banking / technology / customer service background most ideal.
Pluses include defect tracking tools experience like Jira a PLUS as well as SQL, .NET, XML, etc. are pluses.
This is a great launching pad opportunity into other areas within the company.
MUST RESIDE IN PHOENIX, AZ to best assist client!!
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