CLIENT SUCCESS ANALYST / SUBJECT MATTER EXPERT    

<REMOTE and EAST COAST OR CENTRAL ONLY>

Exciting growing company offering excellent career opportunity!!

Talented and sharp candidate needed to join this energetic company with best-in-class leaders and industry professionals. Key role with exceptional growth opportunity for team player that wants to learn and advance in the financial technology industry.

Qualifications:

• Ideal candidate will have excellent communication and client engagement skills coupled with an analytical mindset in order to become a Subject Matter Expert for ensuring customer satisfaction
• Banking and/or Credit Union experience required!!
• Bachelor’s degree and 2-3+ year experience in similar or related role
• Strong relationship building skills and ability to prioritize any client issues and manage communications during software implementation, configuration, escalation issues, etc.
• Highly organized and attentive to timelines and delivery dates
• Technically savvy with curious mindset and motivated to learn!
• Willingness to wear many hats!!!

MUST have credit union or banking experience along with background as a Collector or Collection Manager; Repossession or Bankruptcy Specialist; Data or Systems Analyst.