CPO Recruiting Group
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CLIENT SUCCESS ANALYST / SUBJECT MATTER EXPERT    

<REMOTE and EAST COAST OR CENTRAL ONLY>

Exciting growing company offering excellent career opportunity!!

Talented and sharp candidate needed to join this energetic company with best-in-class leaders and industry professionals. Key role with exceptional growth opportunity for team player that wants to learn and advance in the financial technology industry.

Qualifications:

  • Ideal candidate will have excellent communication and client engagement skills coupled with an analytical mindset in order to become a Subject Matter Expert for ensuring customer satisfaction
  • Banking and/or Credit Union experience required!!
  • Bachelor’s degree and 2-3+ year experience in similar or related role
  • Strong relationship building skills and ability to prioritize any client issues and manage communications during software implementation, configuration, escalation issues, etc.
  • Highly organized and attentive to timelines and delivery dates
  • Technically savvy with curious mindset and motivated to learn!
  • Willingness to wear many hats!!!

MUST have credit union or banking experience along with background as a Collector or Collection Manager; Repossession or Bankruptcy Specialist; Data or Systems Analyst.

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