Operations Manager
We are supporting and industry leader with an experienced Operations Manager opportunity at their Forrest City operation. This facility supports warehouse distribution along with QA repair services and testing. We're seeking someone with a servant leader mentality who can drive performance, lead people well, ensure that the P&L is kept in check, create a strong external sales pipeline, and be hands-on in the shop or field when needed.
This is a high impact role for a practical leader who can balance day to day execution with broader operational goals. You will oversee branch operations, support financial performance, coordinate across departments, and help build a strong, accountable team.
What you will do
- Lead daily operations across warehouse, production, repair, and testing activities
- Oversee shipping and receiving functions
- Align labor and resources to meet sales and production goals
- Track productivity and performance using operational and financial data
- Support budgeting and help manage expenses responsibly
- Partner with Human Resources, Finance, Logistics, and other support teams
- Train, coach, and develop employees while setting clear expectations
- Manage employee performance and documentation consistently
- Help improve operational processes, policies, and overall branch effectiveness
- Represent the operation with outside contacts as needed, including community and business partners
What we are looking for
- Experience leading warehouse, branch, production, or distribution operations
- Strong leadership skills with the ability to motivate and develop a team
- Ability to analyze performance, productivity, and financial results
- Experience managing shipping, receiving, and general facility operations
- Strong communication, decision making, and problem solving skills
- Willingness to be hands on and do what it takes to get the job done
- Ability to work across both strategic priorities and daily operational demands
What success looks like
- Operations run smoothly and efficiently
- Shipping and receiving stay organized and reliable
- Production goals and deadlines are met
- Financial performance stays aligned with business objectives
- Employees are developed, supported, and held accountable
- The branch operates with strong follow through, discipline, and teamwork
Why join our client
- Opportunity to lead a critical operation with visible impact
- Hands on role with real influence on performance and team success
- Chance to help shape and strengthen a growing business operation
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.
