Essential Duties and Responsibilities:  

• Responsible for gaining and maintaining a strong knowledge of the Firm’s current healthcare collection processes and protocols. 

• Responsible for correspondence collection, disbursement, and dissemination. 

• Responsible for directing incoming phone calls to appropriate areas of the Firm. 

• Responsible for preparing, notarizing, scanning and mailing via certified mail hospital liens and releases to various county clerks for filing. 

• Responsible for analyzing new accounts and determining the appropriate course of action according to established protocols and matrixes. 

• Responsible for creating, sending, and processing completed data spreadsheets sent to clients. 

• Responsible for updating various data elements in the Firm’s database system. 

• Responsible for delivering and retrieving documents from client offices. 

• Responsible for converting and organizing paper documents to electronic documents. 

• Responsible for researching documents in clients document management systems. 

• Responsible for assisting with special projects, as needed.

Qualifications:

• Associate's degree (A. A.) or equivalent from two-year college or technical school; or three years related experience and/or training; or equivalent combination of education and experience in a law firm setting.  
• Technology skills – strong knowledge of Microsoft Office Word & Excel, plus business experience with accounting and management reporting software