Title: Service Manager – Premier European Import Dealership | Capital Region, NY | OTE $160K–$175K

Overview:
Our client, a nationally consolidated, privately owned dealership group, is seeking an experienced and process-oriented Service Manager for one of their European import franchises located in New York’s Capital Region.

About the Role:
The selected candidate will oversee a team of approximately 30 fixed operations professionals in a profitable but underperforming department—offering a rare opportunity to make a measurable impact on performance, profitability, and customer satisfaction.

Key Responsibilities:

·        Lead and develop the service team to maximize productivity and customer satisfaction.

·        Refine processes, workflow, and communication across departments.

·        Drive profitability through disciplined leadership and performance metrics.

·        Partner with senior management to align operational strategy with group goals.

Qualifications:

·        Proven experience as a Service Manager or Fixed Ops Leader in a franchised dealership setting.

·        Strong leadership and organizational skills.

·        Experience with a European import brand preferred.

·        Demonstrated ability to improve CSI, efficiency, and team morale.

Compensation:

·        On-Target Earnings: $160,000–$175,000 annually (commensurate with experience).

·        Comprehensive benefits package offered.

How to Apply:
Submit your resume in confidence to info@jackyoung.com or contact Jack Young directly at (516) 933-1234.