Swiss CNC Field Service Technician
IDj-3731
Job TypeDirect Hire
Compensation$80000 - $120000 / yr
We are partnered with an incredible CNC Machine Tool Builder on their search for Swiss CNC Service Technicians for the New England region! As a Swiss CNC Field Service Technician, you’ll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.
Responsibilities:
· Travel to customer sites throughout New England to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
· Perform preventive maintenance and identify opportunities for performance improvement.
· Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
· Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
· Clearly communicate equipment status, repairs, and recommendations to customers.
· Accurately complete and submit service and installation reports.
· Ensure customer commitments are met with a high standard of professionalism and technical excellence.
· Build and maintain positive relationships with vendors, suppliers, and customers.
· Stay informed on new technologies and product updates through ongoing training and technical seminars.
· Maintain deep technical knowledge of all equipment lines represented by the company.
· Perform other duties as assigned
Qualifications:
· High School Diploma or GED from a technical school required
· 2+ years of hands-on experience repairing CNC machinery.
· Proficient with precision measuring tools such as dial indicators and micrometers.
· Experience with rotating machinery, spindles, and precision bearings.
· Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
· Advanced troubleshooting skills with high attention to detail and technical accuracy.
· Ability to read and interpret technical drawings and schematics.
· Proficiency in Microsoft Office and other relevant business software.
· Valid driver’s license required and ability to be a ROAD WARRIOR with travel up to 100% throughout the assigned territory
· Comfortable interacting professionally under pressure with customers and colleagues.