Warranty & Projects Quality Engineer
Job Title: Warranty & Projects Quality Engineer
Location: Omaha, NE
Salary: $80-100K plus bonus
Job Summary of the Warranty & Projects Quality Engineer: The Warranty & Project Quality Engineer has a dual role, including proactively driving contract reviews, risk identification, and quality planning, and owning warranty claims and investigations from receipt to closure.
This role acts as a cross-functional leader working with Project Management, Sales, Engineering, Testing, Field Service, and Quality to ensure lessons learned are acted upon and embedded into new products, projects, and standard product lines, reducing risk, cost, and customer impact.
Job Duties & Responsibilities of the Warranty & Projects Quality Engineer:
- Monitor end-to-end warranty process including claim validation, investigation, root cause, and cost tracking
- Analyze warranty trends and identify systemic issues
- Drive containment and corrective actions and ensure permanent corrective action effectiveness
- Lead contract and project risk reviews using warranty data
- Lead cross-functional projects for warranty reduction and product improvements
- Serve as technical liaison for customers and field service
- Develop dashboards for warranty trends and project risks
- Travel potentially up to 40%
- Maintain visibility of warranty trends and risks
- Bringing field data into business decisions
- Preventing repeat failures
- Connecting warranty, design, and execution
- Driving accountability across functions
Education & Experience Requirements of the Warranty & Projects Quality Engineer:
- 4-year degree in Mechanical or Industrial Engineering and three to seven years related experience; or equivalent combination of education and experience
- ASQ CQE or equivalent certification
- Strong knowledge of mechanical systems, weldments, and fabrication
- Experience with failure analysis and root cause investigation
- Proficiency in 8D, A3, CAPA, PFMEA, DFMEA, Control Plans, Inspection Plans
- Strong cross-functional leadership and communication skills
- Microsoft Office 365 with fluency in Excel is required