Well‑established $500M private company growing new service lines.

This is a real opportunity to build, grow, and scale revenue with the support of deep resources and the strong organizational backing of a company committed to long‑term expansion.

Primary Role

• Identify, qualify, and develop IT service opportunities.
• Manage and grow an SMB and Mid‑Market client portfolio.
• Drive new revenue through consultative sales and structured account management.

Key Responsibilities

• Conduct initial needs assessments to uncover operational, security, and compliance gaps.
• Transition qualified opportunities to Sales Engineering for technical discovery, assessments, scoping, and proposal creation.
• Present and position IT service offerings, including:
  • Managed IT Services: monitoring, backup/recovery, disaster recovery
  • Cybersecurity Services: endpoint protection, SIEM/SOC, penetration testing, security awareness training, phishing simulation, dark web monitoring
  • Cloud Productivity & Collaboration: Microsoft 365, hosted email, mobile device management
  • Data Protection & Compliance: policy development, cybersecurity insurance consulting
  • IT Projects & Hardware: deployments, upgrades, infrastructure implementation
• Partner with internal teams to ensure accurate onboarding and service delivery.
• Generate qualified leads through targeted outreach and social networking.
• Retain customers through proactive engagement and follow‑up.
• Manage CRM activities and maintain pipeline accuracy.
• Deliver tailored proposals and address client challenges (with technical support from Sales Engineering).
• Advise clients on compliance, risk management, cybersecurity trends, and IT best practices.

Required Skills & Experience

• Demonstrated success in customer retention and account growth.
• B2B sales experience with SMB and Mid‑Market accounts.
• Proven outbound lead generation and pipeline management.
• Process‑oriented approach to sales and account management.
• Creative problem‑solving abilities.
• Collaborative work style with cross‑functional teams.
• Professional stability and consistent career track record.