True North Consultants, Inc.
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Our client provides comprehensive financial planning for high-net-worth individuals and corporate clients. With over $1 billion in assets under management and clients in 10 states, they have been consistently ranked a Top Registered Investment Advisor by Crain's Cleveland Business. 

 

Position Overview
As a Paraplanner, you’ll play a key role in delivering exceptional service and support to high net-worth clients. This hybrid role blends administrative, operational, and planning responsibilities, working closely with advisors and clients to ensure a seamless and personalized experience.

 

Key Responsibilities

  • Deliver outstanding service to clients via phone, email, video, and in-person interactions.
  • Support advisors in preparing for and participating in client meetings, including data gathering, agenda creation, and follow-up.
  • Process and track client paperwork, digital forms, and account transactions (e.g., opening new accounts, contributions, distributions, transfers).
  • Maintain accurate client records in the Salesforce CRM system 
  • Assist with financial planning tasks such as obtaining key financial plan data, risk profiling, investment analysis, and report preparation.
  • Educate clients on account access tools and respond to inquiries about investments, RMDs, and account maintenance.
  • Collaborate with internal teams and external vendors to ensure timely and accurate execution of client needs.
  • Participate in firm-wide projects and contribute to continuous improvement initiatives.

 

Qualifications

  • Bachelor's Degree preferred
  • 5-7 years of experience in a financial services role with a RIA or Broker-Dealer, or 4 years of experience and the FPQP designation required
  • Strong understanding of financial products, planning strategies, and client service best practices.
  • Series 65 License required
  • Proficiency with Microsoft Office, Salesforce, eMoney, Black Diamond, and Fidelity’s Wealthscape platform
  • Experience with Docusign, Laserapps, Firelight, or similar tools is helpful.

 

What We’re Looking For

  • A proactive, detail-oriented team player with a passion for helping others.
  • Strong communication and organizational skills.
  • Ability to manage multiple priorities and adapt in a fast-paced environment.
  • A commitment to integrity, collaboration, and continuous learning.

 

Compensation & Benefits

  • Competitive salary year based on experience and licensure
  • Bonus plan up to 7% of base salary
  • Medical, dental, and vision insurance
  • 401(k) with safe harbor match and profit sharing (after 1 year)
  • Paid holidays and generous PTO 
  • Work from home on Friday morning, with Friday afternoons being off
  • Professional development support
  • Opportunities for growth and advancement, such as financial support for the CFP Program, or management opportunities exist.

 

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