BigBiller.com
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We are seeking a highly motivated and experienced Front of House Manager to join our team in Atlanta. The ideal candidate will possess exceptional leadership skills and a passion for delivering outstanding customer service. As the Front of House Manager, you will be responsible for overseeing all front-of-house operations, ensuring a seamless and memorable experience for every guest.

Key Responsibilities:

  • Manage daily front-of-house operations, including staff scheduling, training, and performance management.
  • Ensure exceptional service standards are consistently met, fostering a welcoming and professional environment.
  • Collaborate with the kitchen team to ensure timely and accurate order fulfillment.
  • Handle customer inquiries, feedback, and complaints with a focus on prompt and effective resolution.
  • Implement and oversee cleanliness and safety standards within the front-of-house area.
  • Monitor inventory levels and coordinate with suppliers to maintain adequate stock of front-of-house supplies.
  • Conduct regular staff meetings to communicate updates, expectations, and service goals.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.

Qualifications:

  • Proven experience as a Front of House Manager or similar role in the hospitality or restaurant industry.
  • Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.
  • Excellent communication and problem-solving abilities.
  • Detail-oriented with a commitment to maintaining high standards of service and cleanliness.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office Suite and familiarity with point-of-sale systems.
  • Flexibility to work evenings, weekends, and holidays as required.

Benefits:

  • Competitive salary and performance-based incentives.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • Employee discounts and benefits package.

If you are a dedicated and enthusiastic professional with a passion for hospitality, we invite you to apply for this exciting opportunity. Join our team and contribute to creating memorable experiences for our guests.

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