The Executive Director (Registered Nurse, RN) in Hospice supervises all aspects of patient care, all activities of professional staff and allied health personnel, regulatory requirements compliance, financial performance, and quality assurance performance improvement activities for agency. The Executive Director or alternate will be available on-site during business hours and additionally, if needed.

• Responsible for compliance with all regulations, laws, policies, and procedures applicable to hospice and Medicare/ Medicaid issues when applicable daily.
• Immediately available (or has Alternate Designee) to be on-site during business hours or immediately available by telephone when off-site conducting agency business, available after hours as needed.
• Directs the daily operations of the agency and acts as the Care Management Process driver. The Executive Director or designee RN, such as a Patient Care Manager, will receive daily reports on patients from staff. This process also includes review of patient care paperwork, referral information, recertification processes, discharge information, and event reporting, etc. daily.
• Reviews monthly financial results relative to all aspects of the operation to assure that quality patient care is delivered in the most cost-effective manner.
• Participates in the QAPI planning and processes, reporting, and improvement action plans as indicated. This includes chart audits, patient satisfaction, financials, contracts, patient/family complaints, etc. and appropriate follow-up.