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We are seeking a Word Processing Specialist to serve as the first point of contact for document problem resolution and word processing assistance. The ideal candidate will have advanced knowledge of legal software, possess a strong commitment to customer service, and demonstrate the ability to quickly learn and apply new technologies. A professional, personable demeanor and flexibility in solving issues are critical.
What You’ll Do:
- Produce and edit documents using software such as Windows 10, Office 2016, Office 365, iManage, Word, Excel, PowerPoint, Microsoft Outlook, Nuance PDF Converter, Adobe Acrobat, Kofax, Best Authority, Westlaw, Lexis, and Aderant.
- Assist with application upgrades, testing, and recommendations.
- Support users by providing technical assistance via email, phone, helpdesk, and in-person.
- Prepare complex legal documents, including creating and revising them according to firm guidelines.
- Facilitate creation/editing of Tables of Authorities and Contents using Best Authority, as well as hyperlinking with Westlaw/Lexis and bookmarking.
- Handle E-Filing in Federal and State Courts in NJ/NY.
- Perform in-person or virtual notarization.
- Provide additional support as needed, including covering department secretary duties when required.
What You’ll Bring:
- Minimum of 5 years of legal secretarial and/or word processing experience in a law firm.
- Advanced proficiency with legal software such as Microsoft Office Suite, Windows 10, Office 2016/365, and iManage.
- Strong customer service skills, problem-solving abilities, and excellent communication.
- The ability to multitask, prioritize deadlines, and adapt to evolving technology.
- Experience with E-Filing systems in both Federal and State Courts is essential.
- Ability to work independently, while contributing effectively to the team.
Learn more about this opportunity to support a fast-paced legal environment while advancing your expertise in legal document processing and support.
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