We are conducting a search for a motivated and reliable Front Desk Receptionist with prior experience in a law firm to join a well-known legal firm in New York.
As the frontline ambassador of our law firm, you will play a crucial role in ensuring our office runs smoothly and clients receive exceptional service. As part of our collaborative culture, you will have the opportunity to work alongside like-minded individuals and contribute to our mission of delivering top-tier legal services to our clients.
What You’ll Do:
· Warmly welcome clients to our office and ensure their needs are met promptly.
· Efficiently schedule appointments and manage calendars using Microsoft Outlook
· Handle a high volume of calls, directing them to the appropriate parties with professionalism and courtesy.
· Maintain accurate records of appointments and walk-ins in our visitor log.
· Organize and prioritize incoming correspondence, labeling them appropriately for case management.
· Assist with outgoing mail and ensure the front waiting area is well-maintained and stocked.
· Provide general office support and assist with various projects as needed.
What You’ll Bring:
· Proficiency in operating and managing multiple phone lines.
· Exceptional customer service skills with a professional and friendly demeanor.
· Strong proficiency in Microsoft Office suite (Outlook, Word, Excel).
· Excellent verbal and written communication skills.
· Reliability and ability to thrive in a fast-paced environment.