Quality Manager Job Description

PURPOSE

This job description is built with the intent of describing the core competencies and requirements of the position.

SUMMARY

This is a management position that requires a general understanding of management of people and processes. The specific skills required in this position are listed below and are only a guide to understanding the demands of the job. The right candidate will have the ability to learn and grow based on the needs of the organization, utilizing necessary skills to accomplish the function of the position. Continuous Improvement and organizational skills are the keys to success. The work is often hands-on, interacting with shop floor personnel, tool & die designers, toolmakers, Quality, Production, and Maintenance to ensure the most effective plans are created and implemented.

JOB DESCRIPTION

•                      Strong understanding of fabrication processes related to our customers Products.

•                      General knowledge of the quality systems supporting the metal fabrication industry.

•                      Capable of driving strategies related to the Quality Management System. (QMS)

•                      Strong communication skills supporting QMS.

•                      Capable of one-on-one conversation with our customers and vendors while working

through quality concerns that may arise.

•                      Understanding and creation of the process flow diagrams, PFMEA’s, Control Plans as

required for PPAP documentation.

•                      Mentoring employees in the quality department by sharing technical expertise and

providing feedback and guidance.

•                      Identifies weaknesses in processes that negatively affect part quality and contributes ideas

                        for corrective action.

•                      Manages quality containment and MRB, Leads containment activity and ensures customer

                        relationship and cooperate image are not adversely affected by quality escapes.

•                      Working with production leads the corrective action process. Works cooperatively with

                        responsible area to ensure appropriate corrective actions are implemented.

•                      Assist Production in troubleshooting activities at the machine/process to solve unforeseen

                        manufacturing challenges.

•                      Working with Sales and Production to determine and create processes that achieve the

                        customer’s part print expectations.

•                      Develop and implement procedures, work instructions, supporting our ISO standards as well

                        as continuous improvement planning.

•                      Capable of leadership of all QMS/ISO audits of internal and external business functions.

•                      Can provide and implement safety, quality, and delivery improvements adhering to our

                        cooperate values.

•                      Maintain professional and technical knowledge by attending educational workshops,

                        reviewing professional publications, establishing personal networks, and participating in

                        professional societies.

•                      And all other duties as required in this position.

JOB REQUIREMENTS

•                      Five (5) or more years’ experience in metal stamping, fabrication industry.

•                      Deep understanding of metal stamping and sheet metal fabrication technologies related to

                        the Quality Management System.

•                      Experience with quality tools of a typical inspection laboratory. Micrometer, Calipers,

                        Gauges, Pin Gauges, Go/No-Go Gauges, General Hand Measuring tools, and CMM’s. The

                        general calibration of these tools.

•                      Experience working with a team of Quality Technicians. Level 1 and 2.

•                      Experience with ISO 9001/2015 Standards.

•                      Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

•                      Demonstrated ability to think creatively and develop innovative solutions.

•                      Working knowledge of CMM programming.

•                      “Hands-on” approach, with passion for continues improvement.

•                      Excellent communication skills, maintaining effective working relationships.

LEADERSHIP REQUIREMENTS

•                      Maintains ethics and integrity congruent to the company’s mission and values.

•                      Assists in the development of personnel through positive reinforcement and coaching

                        techniques.

•                      Establishes performance standards of the department, monitoring employee performance

                        and training to maximize performance within the department.

•                      Responsibilities include hiring, planning, assigning, and directing work, appraising

                        performance, rewarding, and disciplining employees. Addressing complaints and assuring

                        problems are resolved. Developing employee growth.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.