SUMMARY

This position is responsible for the daily administrative tasks of the sales department. This candidate will be successful with a high attention to detail, quick response time, and excellent computer skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to all corporate safety and policies/processes.
• Review all Request for Quotes (RFQ) for accuracy, input, and send to customer on a timely basis.
• Responsible for entering all quotes and orders into ERP system and sending out company notifications of orders.
• Utilize ERP system to assign projects and generate new customers; paying attention to credit holds, billing details, and accuracy of information for internal and external resources.
• Assist the Purchasing and Quoting Departments in any additional material/outside vendor quotes to assist in RFQ’s.
• Report strategic opportunities to management team as required.
• Maintain a daily report for management on all open RFQ’s and Win/Loss data metrics by following up with customers on RFQs.
• Maintain weekly reports for management on all open orders and on time delivery.
• Maintain various reports such as Sales Funnel, Quotes in Process, Production Detail, Hours by Job, etc. utilizing ERP system and Microsoft Excel.
• Manage all customer files and orders and maintain electronic copies in the company network drive for audit related purposes.
• Manage and maintain corporate compliance with customers regarding ITAR, export, and security related compliance within ERP system.
• Maintain company’s various social media accounts (LinkedIn, Instagram, Facebook, Twitter)
• Manage broadcast communications to targeted customers via email or other chosen format.
• Participate and complete all required and mandatory hours to meet customer and internal workload requirements, including Saturday and Sunday, as scheduled

REQUIREMENTS

• High School Diploma Required
• 3-5 Years of Industry Related or Office Work Experience
• Must be self-directed and able to deliver under pressure, meeting customer and management deadlines
• Must be a highly motivated self-starter comfortable operating independently and with a team
• Must have strong PC skills and proficiency in Microsoft Office
• Strong Oral and Written Communication Skills
• Must be customer service oriented and have ability to understand and react to customer requirements.
• Ability to comply to physical requirements