Position: IT Technical Lead Customer Applications

Multiple locations

Mississauga Ontario Canada

Colorado Springs Colorado

Wilmington Delaware

Relocation assistance is available

This is a hybrid role with 3 days in office.

We are seeking a highly motivated and experienced IT Technical Lead to architect and implement company next-generation entitlement management system for software and services.

This role will be instrumental in designing scalable solutions, guiding technical teams, and collaborating with cross-functional partners to ensure alignment with company IT architecture standards, compliance policies, and business objectives.

Collaborate with software product teams to design and implement license management strategies that enable post-sales monetization relevant to B2B. This includes analyzing business and technical requirements, crafting innovative solutions, and influencing product teams to adopt optimal approaches for software distribution and monetization.

This is a hybrid role with 3 days in office.

What you’ll do                                                     

• Gain an understanding of company B2B software licensing models and monetization methods.
• Develop deep expertise in the Licensing platform and lead its adoption through best practices.
• Lead the end-to-end implementation of the Licensing solution
• Partner and collaborate with the business teams and cross -functional teams to design solutions for entitlement management of software licenses.
• Optimize and solve for day-day operational challenges of the platform.
• Drive integration of entitlement management systems with enterprise IT platforms.
• Collaborate with enterprise architects to ensure solutions align with strategic goals.
• Communicate effectively with global stakeholders through presentations and documentation.  

Job Posting Qualifications

• Bachelor’s degree in computer science, or equivalent
• 8+ years of experience in understanding of core computer science principles and algorithms
• 2+ years as a technical lead of medium to large teams.
• Expertise in IT enterprise solution designs using both off-the-shelf and custom solutions.
• Experience in apps that integrate with backend ERP systems.
• Experience in building customer-facing apps and their core principles.
• Experience in backend scripting languages like JavaScript or TypeScript, specifically in NodeJS, or Python
• Hands-on experience with AWS services, including storage, caching, API Gateway, and IAM role-based access control
• Experience ensuring compliance with data privacy and regulatory standards such as PII, GDPR, and CFR
• Must be passionate about optimization and speed of systems while designing solutions.
• Experience with Agile SCRUM development methodology
• Ability to translate requirements into detailed design and solution document.
• Excellent interpersonal, communication and team-facilitation skills
• Strong attention to detail and deadlines
• Ability to work independently with minimal supervision.

What will make you stand out from the crowd:

• Excellent communication skills and knack for storytelling
• Interest or experience in GenAI, Agentic AI tools.

Skills and Certifications 

B2B software licensing
monetization methods
NodeJS, or Python
AWS services
Agile SCRUM