CRA Manager/Director (CRA Officer)

Summary

The CRA Manager/Director reports directly to the Chief Risk Officer and is responsible for maintaining the Bank’s compliance with the CRA by proactively understanding emerging risks, adapting program components to address gaps, and engaging and communicating with audiences at all organizational levels regarding practices that align with CRA objectives.

This role will serve as CRA subject matter expert, acting as a trusted advisor to business lines and risk management as they lead the organization to an Outstanding CRA rating. 

Primary Responsibilities

·         Set annual goals designed to achieve an Outstanding CRA rating. 

·         Lead the Bank to an Outstanding CRA rating. 

·         Complete routine reporting and monitoring including an annual program achievement assessment, quarterly performance monitoring, and ad-hoc reporting of lending, investment, and service activity. 

·         Ensure HMDA and CRA LAR data is accurate and community development loans, investments, and services are appropriately identified, qualifying, and supported through documentary measures. 

·         Set Program priorities and leverage those objectives to guide tactical decisions.

·         Review performance context and connect context to opportunities and challenges in relation to CRA performance.

·         Detect issues and recommend solutions or enhancements to enterprise processes and policies impacting CRA compliance.  

·         Proactively identify and communicate CRA performance issues, deficiencies, gaps, or other matters that may impact the Bank's ability to meet strategic CRA objectives. 

·         Engage with regulators and internal auditors for CRA-related evaluations and ad hoc requests.

·         Review relevant regulatory and industry publications, and regularly participate in relevant events, conferences, and educational programs to stay informed of changes to CRA requirements, emerging risks and evolving industry best practices. 

·         Acquire and maintain understanding of key business drivers, strategic plans for lines of business impacting CRA.  Develop and promote recommendations to implement CRA initiatives, strategies, and best practices that align with and support the achievement of business objectives. 

·         Identify and recommend opportunities in accordance with industry best practices to improve and advance the overall effectiveness of CRA performance across the organization. 

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Education / Experience:

·         Bachelor’s Degree in business, data analytics or related field or equivalent experience preferred.

·         Prior experience as a regulatory examiner preferred.

·         Prior experience effectuating Outstanding-rated CRA Program in OCC-regulated Large Bank preferred.

·         CRCM or other compliance certificate preferred.

·         7 or more years of CRA experience preferred.

·         Expert knowledge of the CRA and all its technical components Strong understanding of bank products and services offered to consumers, businesses, and communities. 

·         Strong analytical skills with high attention to detail and accuracy.