Required Education, Experience, & Skills: We are seeking an experienced MS Exchange Engineer with a strong background in Exchange administration and Windows infrastructure. The ideal candidate will have: • Education: A Bachelor's or Master's Degree • Experience: A minimum of 11 years of experience in MS Exchange engineering Key Technical Skills • Active Directory: Architecture, design, disaster recovery, and troubleshooting • Exchange Administration: Experience with transitioning from on-premises Exchange Servers to Exchange Server online with Microsoft 365 (M365), as well as administration in a hybrid environment with M365 and on-premises infrastructure • Database Availability Groups (DAGs): Proven experience implementing and troubleshooting DAGs • Performance Troubleshooting: Practical experience troubleshooting MS Exchange server and Windows server performance issues • Independent Work: Ability to work independently with minimal supervision • Technical Issue Management: Strong problem-solving skills, with the ability to: + Set customer expectations + Devise and implement action plans + Communicate professionally with all parties Preferred Education, Experience, & Skills: • Security Development Operations (SecDevOps): Familiarity with iterative development projects and SecDevOps principles • Communication Technologies: Experience with various communication technologies and solution architectures • ServiceNow: Proficiency with the ServiceNow ticketing system • Authentication and Authorization (A&A) and Service Support Processes (SSP): Experience with A&A and SSP processes, including documentation • Technical Support: Experience in Tier 3 and 4 support • Development Methodologies and Skills • Agile Development: Experience with Agile development methodologies • Programming Languages: Familiarity with modern software languages, such as Java, C++, C#, Python, Perl, etc. • Automation: Ability to automate tasks using PowerShell scripts • Microsoft Administration or Engineering Certifications: Holding certifications in Microsoft administration or engineering, including Azure certifications
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