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Atlanta, GA
IDMI131-2745489Posted 5/30/2025
LEAD CLIENT SERVICE MANAGER, P&C INSURANCE – Atlanta, GA (Remote)
A Thriving & Expanding P&C Insurance firm is prepared to on-board a Lead Client Service Manager in greater Atlanta.
In this REMOTE Role, the ideal candidate will be passionate about building & nurturing relationships with clientele, while collaborating with team members in meeting/exceeding the insurance requirements of our client organizations.
POSITION OUTLINE:
- Perform leadership role in the renewal process; ensuring the best possible solutions are delivered to clientele
- Secure existing business & assist in coordinating sales of additional services & lines of coverage
- Nurture client relationships
- Maintain accurate client data, records & policy documentation
- Effectively manage & collaborate in executing multiple service oriented priorities
- Conduct periodic audits to ensure compliance standards & service levels are achieved
- Develop professional rapport with internal & external partners
PROFESSIONAL PROFILE:
- P&C Insurance client service &/or claims management expertise
- Strong client engagement & relationship acumen
- Adept at delivering exceptional client service in collaboration with team members
- Proficient using MS Excel (familiarity with other technology tools to maximize productivity, a plus)
- Comfortable engaging in consultative discussions
- Possession of State Insurance License, or in process of obtaining
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