SUPPORT ANALYST       Position Summary   Horizon’s Support Desk team plays a crucial role in the success  of  our Managed Services Clients. The  Support  Analyst  develops  strong relationships with  Client s,  expertly  triages  their root cause  technology   issues  and  moves the issue 

TECHNOLOGY ALIGNMENT MANAGER  (TAM)     Position Summary   The TAM  is responsible for  managing the network and server infrastructure of our managed services Clients, serving as the primary point of contact to ensure that service delivery aligns with Horizon’s  technology  standards. This role requires  developing  in-depth knowledge of  Client

SENIOR  SUPPORT ANALYST       Position Summary   Horizon’s Support team plays a crucial role in the success  of  our Managed Services Clients. The  Senior  Support  Analyst  resolves more complex  Client technology  issues  that may be escalated  by  the Support Analyst . This role has a deep

Account Manager – SMB/ Managed Services Location - Saskatchewan or Manitoba Position Summary As an Account Manager – SMB / Managed Services, you will be responsible for growing and nurturing Horizon’s SMB and Managed Services client base through relationship-focused account management and proactive new business development. This role ensures high-quality client experience, long-term retention, and strategic expansion of Horizon’s