Service Desk Technician - Horizon   Work Location - Saskatoon Reporting to the Senior Support Analyst, the Service Desk Technicians assist customers, when things have gone wrong.  The Service Desk Technician is a hands-on role ideal for individuals who enjoy solving technical problems and helping others get the most from their technology. As a key member of our service team, you will assist clients when issues arise, providing in-person support and performing repairs on computers, networks, printers, phones, and tablets.   Responsibilities

Client Executive – Enterprise Sales Location - Regina/ Saskatoon   The Client Executive position is designed for an individual who is passionate about building relationships and supporting business growth. The Client Executive – Enterprise Sales will work to grow our End-User, Data Centre , Professional Services, and Staff Augmentation sales and be the contact point for Horizon’s Enterprise sales clients in a location and surrounding areas. Additionally, the Client Executive will work with the rest of the Horizon Team to achieve organizational and

Retail Repair Technician Reporting to the Retail Manager, the Repair Technicians assist customers, when things have gone wrong.   This role is ideal for individuals who like in-person and hands-on repairs and help others get the most from their technology. As a member of Saskatoon’s most referred Apple Authorized Service Provider team, you will review, diagnose, and repair our client’s computers, phones, and tablets.   Responsibilities ·        Provide high-quality service and support for our various clients. Troubleshooting iMacs

Customer Service Representative The Customer Service Representative position is a critical role at Horizon. In this position, you are our primary point of contact for our customers while visiting the retail store. You will be assisting them in selecting the products that best suit their needs and providing guidance when help is needed. The role is primarily a customer-facing position and requires the use of strong communication skills. Responsibilities Acting as a Concierge, providing high-quality customer sales and

Our client will require an IT Operations Consultant to lead several high-profile initiatives which will include, but not be limited to, the following:   a)     Oversee the implementation of the ITOM (service-optimized); monitor progress and address known gaps in IT maturity, capabilities, and operating effectiveness;   b)    Establish foundational IT processes (i.e. ITOM based on prioritized gaps to better fulfil business expectations and ensure a higher level of IT efficiency);   c)     Plan and execute IT organizational structure and functional design

SUPPORT ANALYST   Position Summary Horizon’s Support Desk team plays a crucial role in the success of our Managed Services Clients. The Support Analyst develops strong relationships with Clients, expertly triages their root cause technology issues and moves the issue through to the best resolution as efficiently as possible. The Support Analyst is often the ‘face’ of Horizon and is expected to provide high-quality, genuine customer service to Horizon Clients at all times. This role provides services to: Horizon

Solution Engineer/Architect Location: Remote with ability to easily travel across western Canada Immediate Opportunity FOR SEMI-RETIRED/RETIRED/ON-DEMAND IT CONSULTANTS   Horizon a leading IT Solution Engineer/Architect who is interested in on-demand engagements. Horizon provides solutions that redefine the landscape of technology solutions for our Clients. We are seeking a strong, experienced Solution Engineer/Architect with a proven track record in supporting Sales Executives in defining solutions across the spectrum of data, storage, networking, Cyber Resilience, Cyber Security and overall IT