Retail Sales & Service Coordinator The Retail Sales & Service Coordinator holds a vital role at Horizon. This position involves being part of our retail team working as the main contact to help resolve troubles and issues between our retail team, our customers, and other departments within Horizon Computer Solutions in addition to assisting customers visiting our store for sales and service. This role is a contact-focused position and requires excellent written and spoken communication skills. Responsibilities · Provide high

Customer Service Representative The Customer Service Representative position is a critical role at Horizon. In this position, you are our primary point of contact for our customers while visiting the retail store. You will be assisting them in selecting the products that best suit their needs and providing guidance when help is needed. The role is primarily a customer-facing position and requires the use of strong communication skills. Responsibilities Acting as a Concierge, providing high-quality customer sales and

Role Description: Job Title: Network/Security Visualization and Monitoring Analyst Job Location : Saskatoon or Calgary Develop and maintain dashboards to visualize data from various NOC and SOC tools Dissect and examine past incidents and response to create use-cases and validation criteria Work with NOC and SOC teams to validate visualizations and automation use-cases Collaborate with NOC and SOC teams to identify and implement automation opportunities. Identify KPIs and implement reporting for multiple audiences to make informed decisions Use dashboards

Senior ERP Solution Architect Location and Hours: Remote (work from home) 8 hours daily, Monday to Friday (excluding stat holidays and mandatory vacation time-off) Core business hours: 7:00am–5:00pm Central Time Responsibilities During Identification and Scoping: Lead cross-functional technical teams aligning ERP solutions with business goals Present complex technical solutions to executive stakeholders Define vendor-agnostic ERP solution design and produce architecture artifacts Support technical documentation and non-functional requirements for technology selection Assist with RFP

Our client will require an IT Operations Consultant to lead several high-profile initiatives which will include, but not be limited to, the following:   a)     Oversee the implementation of the ITOM (service-optimized); monitor progress and address known gaps in IT maturity, capabilities, and operating effectiveness;   b)    Establish foundational IT processes (i.e. ITOM based on prioritized gaps to better fulfil business expectations and ensure a higher level of IT efficiency);   c)     Plan and execute IT organizational structure and functional design

SUPPORT ANALYST   Position Summary Horizon’s Support Desk team plays a crucial role in the success of our Managed Services Clients. The Support Analyst develops strong relationships with Clients, expertly triages their root cause technology issues and moves the issue through to the best resolution as efficiently as possible. The Support Analyst is often the ‘face’ of Horizon and is expected to provide high-quality, genuine customer service to Horizon Clients at all times. This role provides services to: Horizon

Solution Engineer/Architect Location: Remote with ability to easily travel across western Canada Immediate Opportunity FOR SEMI-RETIRED/RETIRED/ON-DEMAND IT CONSULTANTS   Horizon a leading IT Solution Engineer/Architect who is interested in on-demand engagements. Horizon provides solutions that redefine the landscape of technology solutions for our Clients. We are seeking a strong, experienced Solution Engineer/Architect with a proven track record in supporting Sales Executives in defining solutions across the spectrum of data, storage, networking, Cyber Resilience, Cyber Security and overall IT