Why This Is a Great Opportunity

• Join a reputable, growing plaintiff-side firm handling meaningful personal injury matters
• Be the primary point of contact guiding clients through treatment and the claims process
• Work on a steady flow of cases including auto, premises, dog bite, pedestrian, and more
• Fast-paced environment with real ownership, variety, and day-to-day impact
• Competitive hourly pay plus benefits, with room to grow as the firm grows

Location

• On-site in Glendale, CA, Monday through Friday, full-time

Note:

• Must have hands-on personal injury pre-litigation case management experience and be comfortable managing a busy caseload on-site

About Our Client

• Our client is a highly reputable plaintiff-side law firm focused on helping injured individuals, workers, and consumers stand up to large corporations, insurance companies, and employers
• They are known for compassionate client service, high-impact advocacy, and a results-driven approach
• This team takes pride in doing meaningful work, moving cases forward quickly, and treating clients with care

Job Description

• Manage personal injury pre-litigation files from intake through resolution
• Open claims, send representation letters, and run policy limits
• Coordinate client treatment by setting up medical providers, scheduling, and tracking appointments
• Request and track police reports, DMV documents, medical records, and medical bills
• Maintain and update the client treatment portfolio and confirm medical balances
• Assist clients with property damage claims
• Communicate with clients, providers, and internal team members with urgency and professionalism
• Support additional case tasks as assigned in a high-volume environment

Qualifications

• Personal injury pre-litigation case management experience
• Strong multitasking skills and ability to prioritize in a fast-paced setting
• Excellent communication skills with clients, providers, and internal teams
• Resourceful, self-starter mindset with strong follow-through
• Comfortable working on a computer for prolonged periods and handling standard office demands

Why You’ll Love Working Here

• Mission-driven work where your role directly impacts real people
• Positive, team-oriented environment with a reputation for strong client care
• High ownership role with variety across different case types
• Clear structure, steady workflow, and the satisfaction of moving cases forward
• Benefits package includes medical, dental, vision, and 401(k)

JPC-525