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  • Well-established & Rapidly Growing MSP 
  • Culture: Fast-paced, yet highly collaborative & entrepreneurial.
  • Hybrid: 2 days in office (downtown Tampa)
  • Base Salary 90k - 110k
 
Services include: Managed IT Infrastructure, Cloud, Cybersecurity
Client profile: Enterprise & SMBs
 
Primary role & responsibilities
  • Technical Leadership and Development
  • Team size: 5
  • Client Communication, Relationship Management and Support
  • Service Delivery Oversight
  • Process & Policy Development
  • Report to the CTO 
     
Additional responsibilities include involvement with
  • IT Asset Management
  • Security Services
  • Quality Assurance
  • Strategic Planning & Reporting
Experience & Skills
  • 5+ years Professional Services, MSP or similar
  • 2+ years People leadership
  • 7+ years with IT Operations, Infrastructure, IT Asset Mgt, ITIL
  • Proven experience supporting external customers
  • Exceptional Communicator (interpersonal, verbal, written)
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