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Head of IT Operations (not engineering)
 
Senior leadership role responsible for 24x7 availability, operational resilience, and regulatory compliance across all IT systems and services.
 
  • Investment Mgt firm (400B+ AUM)
  • Report to CTO
  • Team size: 30
  • Location: San Francisco (Full relocation provided)
  • Hybrid schedule
  • Comp: 500k - 700k

 

Drive infrastructure strategy, manage vendor relationships, and oversee governance processes—focusing on continuous improvement, risk mitigation, and alignment with business and regulatory priorities.

 

Experience managing infrastructure from a service delivery, risk, and compliance perspective—preferably within financial services, investment management, or similarly regulated industries is needed.

 
Required Experience
  • Proven leadership in technical operations and team management
  • Investment management or broader financial services
  • Managing critical, firm-impacting incidents
  • Exceptional communication skills for high-pressure problem resolution
  • Strong background in cloud operations and vendor management
  • Broad IT operations experience across infrastructure, support, and governance
  • Executive presence with a boardroom-ready mindset
  • Commitment to service excellence and stakeholder engagement
  • MBA or other relevant discipline is ideal
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