Travel logistics include, but not limited to, obtaining permissions to carry devices through TSA security checkpoints and other agencies, coordinating with customs brokers to ensure hand carried devices are able to clear customs (international), organizing shipment of the devices (if needed), staying in contact with study sites to ensure that receipt of devices are confirmed, etc.

Attention to detail is a defining characteristic for success in this role.

·       Effectively manage clinical calendar to reflect scheduled case, training prior to case, travel details, etc.

• Provide routine communication to the clinical field team to ensure they have current information.

·       Work directly with TSA and other government agencies to ensure safe passage through security checkpoints. Complete proper documentation for travelers.

·       Work directly with the company's customs agencies and broker to ensure personnel and goods are admitted back to the United States with appropriate permissions.

·       Travel management: schedule flights (domestic and international), hotel accommodations (field team and physicians), ground transportation as needed

• Administrative point of contact between the management, clinical field, and vendors required to support travel for the case.
• Manage training documentation as required
• Effectively communicate by answering questions, taking messages, and routing correspondence.

·       Ability to provide support outside of normal work hours when needed.

·       On-call for tracking and rebooking flight cancelations as needed.

    Regular, predictable attendance is a requirement of this position.

• Travel up to 10%

Desired Profile:

·       Ability to handle multiple, often changing priorities in a fast-paced environment. Exceptional planning and time management skills

·       Ability to interact effectively with employees and executives at all levels.

·       Must have excellent interpersonal and communication skills.

·       Expert in Microsoft, Word, PowerPoint, and Adobe preferred.

·       Ability to work independently and take directions from others.

·       Experience writing, reviewing, proofreading, and editing.

·       Accurate and detail-oriented.