True North Consultants, Inc.
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Associate Level Implementation Consultant
Beachwood, OH
IDj-14758Posted 6/9/2025
The Associate Consultant supports the implementation of end-state solutions for client projects and internal customers. This role involves assisting with the define, design, testing, and execution phases of projects. The Associate Consultant will work closely with senior team members and report to the Consulting Manager.
 
Responsibilities include but are not limited to:
 
  • Assist the Engagement Director and team in ensuring successful onsite project execution.
  • Support senior consultants in providing advice to clients regarding industry best practices and process methodology.
  • Collaborate with team members to document design, data mapping, and integrations, including fundamentaldata requirements.
  • Participate in meetings between project team, end users, and key client contacts.
  • Help generate training and education documents, such as Standard Operating Procedures (SOPs) and User Guidematerials.
  • Assist in analyzing, cleaning, formatting, and summarizing datasets to support design decisions and build/testactivities.
  • Support knowledge transfer activities with key client project team members and end users.
  • Provide end user support during go-lives and other and hyper-care periods.
  • Communicate and escalate project risks and issues to senior team members.
  • Maintain and update project documentation as needed.
  • Contribute to internal projects to standardize project approaches, methodologies, and templates.
  • Complete assigned tasks within allotted time and with a high level of quality.
 
Skills and Experience:
 
  • Bachelor’s degree in Supply Chain, Operations, Logistics, Industrial Engineering, or a related field.
  • 0-2 years of direct implementation experience, or 3-7 years of relevant industry or job experience includinginternships or co-op positions.
  • Experience with data analysis and manipulation.
  • Ability to document procedures and steps for business activities and processes.
  • Comfortable presenting results and summary information to a client-facing audience.
  • Basic understanding of transportation/logistics business operations.
  • Familiarity with Microsoft Office (Word, Excel, PowerPoint).
  • Ability to quickly learn new software and tools.
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