Job Description:

We are looking for a compassionate and detail-oriented Patient Navigator to join our team. As a key liaison between patients and healthcare staff, you will ensure a smooth patient experience by providing support and assistance throughout their visit. Your work will contribute to improving patient satisfaction and coordinating services for diagnostic and biopsy appointments. This is a weekend position with hours every Saturday from 8 AM to 8 PM.

Key Responsibilities:

Patient Assistance & Coordination:

• Escort patients to the changing area and ensure they feel comfortable.

• Track patient flow and monitor those currently in changing areas.

• Assist with obtaining and confirming physician’s orders as needed.

• Help schedule follow-up appointments for diagnostic or biopsy patients.

• Work closely with biopsy and BIC coordinators to streamline services.

• Communicate with staff regarding patient needs and appointment coordination.

Facility Maintenance & Supplies:

• Maintain cleanliness and stock dressing rooms with necessary supplies.

• Handle laundry tasks, including sending and receiving dry cleaning.

• Notify staff of supply needs to ensure smooth operations.

Qualifications:

• Education: High School diploma or GED required.

• Experience: Clerical or clinical experience preferred but not required.

• Skills: Strong interpersonal and organizational skills, with the ability to maintain a positive and professional demeanor.