Rehabilitation Manager

JOB SUMMARY: Responsible for the overall operation of the Rehabilitation Department in a hospital and outpatient setting. This position assures the quality of patient care delivery in Physical Therapy, Occupation Therapy, and Speech-Language Pathology services provided by the department. The Manager of Rehab Services acts as a liaison with various departments and administration. The Manager provides leadership and professional growth opportunities for department staff. The Manager is responsible for departmental financial planning, budget preparation, and operations. The Manager of Rehab Services functions under the State Practice Act.

1. Management Duties:

·        Participate as part of the Management Team and attend other committees and meetings as requested.

·        Hire, orient, motivate, discipline, evaluate, and as necessary recommend termination of staff members in compliance with applicable HR policies, to ensure continuity in patient care and compliance with EEO laws and regulations.

·        Ensure timely completion of the orientation period and annual performance evaluations.

·        Directly supervise department support staff to ensure schedules and shifts are adequate.

·        Follow up with support staff as appropriate to acknowledge individual excellence and take action to address behavior and performance issues.

·        Ensure chain-of-command is properly informed of department status and needs.

·        Review and investigate patient, therapist, and employee complaints. Follows established policy and protocol on reporting requirements.

·        Conduct regular department staff meetings.

·        Ensure equipment necessary to meet patient care needs is available and in working order.

·        Coordinate department purchasing including responsibility for maintaining stock levels, storage, and organization of items.

2. Fiscal Responsibilities:

·        Work with Admin Rep and CFO to develop a reasonable budget, including staffing analysis for therapists, assistants, and support staff.

·        Operate the department within the budgeted parameters and justify variance in all expense categories for each budget section as requested.

·        Monitor payroll reports and staff timecards and prepare justification of premium pay and OT when requested.

·        Prepare reports and compile statistical data related to department productivity.

·        Assist Admin rep with preparation and justification of department capital expenditure request budgets.

·        Communicate to staff the need to be cost-conscious and monitor compliance.

3. Regulatory and Quality Assurance Responsibilities:

·        Represents the department in the hospital’s quality improvement program and ensures the implementation and ongoing process improvement programs in the department.

·        Prepare PI data as requested and ensure data is submitted monthly to the QA/RM Department and reported quarterly.

·        Ensure the department is in a perpetual state of readiness and prepared for site visits or surveys from state and/or federal regulatory agencies.

·        Monitor customer service satisfaction and work to resolve any issues.

·        Adhere to health system guidelines regarding complaint or incident reporting and ensure all department staff are familiar with expectations.

·        Ensure maintenance and implementation of departmental policy and procedures.

·        Participate in Department EOC rounds.

4. Community and Public Relations:

·        Represent the department within the community and within the healthcare system.

·        Work with Admin Rep to plan and implement outreach activities and objectives.

·        Promote good public relations in the community.

5. Assist with special projects and other assignments as requested by hospital administration.

6. Participate in orientation and in-service training opportunities available through the hospital and conduct or arrange for Department-specific orientation and in-service training for department staff.

7. Complete all annual mandatory training and certification requirements.

8. Attend continuing education opportunities appropriate to responsibilities.

9. As a licensed therapist, perform the duties of a therapist as outlined in the specific job description for the discipline, when staffing levels demand.

10. Perform other duties as assigned.

QUALIFICATIONS

Education: Education: Bachelor of Science degree in Occupational Therapy, or Speech-Language Pathology, or a PhD in Physical Therapy (DPT) from an accredited clinical program.

Skill Requirements: Proven leadership ability with at least two (2) years of experience as a clinician in an inpatient or outpatient rehabilitation program. Acute care hospital experience.

Minimum of one (1) year experience in a management position.

Demonstrated organizational ability to plan and supervise the services and activities of the department.

Knowledge of accreditation standards and compliance requirements.

Excellent supervisory and interpersonal skills.

Licensing Requirements: Current CA Physical Therapist License, Occupation Therapy License, or Speech-Language Pathology.

Physical Demands: Constantly required to push/pull and lift light objects less than 50 lbs. Occasionally required to push/pull more than 300 lbs., and lifting over 50 lbs.

Required to perform simple motor skills such as standing, walking, writing, and use of various types of therapeutic and office equipment.

Frequently required to remain in uncomfortable positions for long periods, such as bending over equipment, counters, and tables and squatting.

Required to walk, stand, and sit for long periods.

Special Demands: Ability to work with others and to perform a variety of assigned duties.

Special Considerations: Will be dealing with patients of all ages including children/pediatrics, adolescents, adults, and elderly geriatrics.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.