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Business Transformation Senior Consultant


·       Fortune 500 company

·       Great Place to Work

·       Open and collaborative culture

·       Passionate in what they do

·       Work-life balance

·       Great benefits


Our client is hiring a Business Transformation Senior Consultant for the HRO Operations Business Transformation Team to apply analytical, technical, and business management skills to support projects from end-to-end strategy through execution in an internal consulting role. The Senior Consultant must have an above foundational understanding of business and technology and also be willing to learn and adopt business transformation methods for project deployments. Strong communication skills, critical/strategic thinking and problem analysis are a must. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholder groups, organizational levels, and functional areas to achieve results. This role has no direct reports.


What are we looking for? 


A management, technology, or strategy consultant or business management professional with the ability to support and execute programs by leveraging people, process, technology, and data to achieve desired business results. You are a highly motivated self-starter inspired by working with cross-functional teams to successfully deliver and deploy top executive initiatives from strategy through to execution. You possess capabilities in the areas of problem solving, strategic thinking, business analysis and cross-functional collaboration.


What you’ll do:


·       Execute project(s) related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO and be willing to learn areas outside of comfort zone

·       Analyze data and recognize patterns; be able to connect the dots and create approachable presentations

·       Improve and transform work patterns and be open to new ways of execution as well as learning about the business transformation capability

·       Multi-task and address issues quickly as needed to meet deadlines using your strong time management skills and the ability to prioritize

·       Create and own business transformation strategies and plans for the projects you work on with guidance from senior team members

·       Use MS PowerPoint and Excel proficiently when building solutions. This includes putting together executive presentations for different audiences to using v-look up functions and creating pivot tables as needed to create meaningful and easy to understand insights


To succeed in this role:



·       At least 4 years of relevant work experience, preferably in a quantitative business-related capacity such as management consulting, operations, strategy, or technology consulting

·       Ability to develop and conduct stakeholder analyses, change impact assessments, communications, training needs analyses, change measurement and adoption tracking (KPIs), and create dashboards, and surveys (as needed)

·       Ability to break down problems by understanding patterns between people, process, and technology, focus on solving problems, and quickly find solutions

·       Ability to identify which analyses need to be done to answer questions, manipulate data sets (comfort with Excel required), and build models, as needed to answer complex questions

·       Ability to develop a strategy/plan to use for execution into actionable projects and deliverables to deliver value to the business within a set timeline

·       Ability to analyze current state processes, find gaps, identify areas of improvement, and recommend a plan for improvement and a desired future state

·       With guidance from BT Managers, help design a new operating model and org. design focused on finding operational efficiencies, role re-design and process re-engineering

·       Possess strong communication (written / verbal) and interpersonal skills to communicate recommendations and impact with everyone from associate to Senior Leaders


Technical Skills:

·       Advanced Microsoft PowerPoint skills to put together cohesive presentations, and ability to tailor accordingly depending on the project or audience

·       Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results



·       Strong attention to detail

·       Excellent time management skills and ability to meet set deadlines

·       Willingness to take guidance from team managers and learn about business transformation and new ways of working

·       Ability to structure and manage project work throughout the project lifecycle

·       Comfortable with ambiguity and "can go with the flow"

·       Open-minded, change ready mindset Strategic-thinker who is both action and solutions-oriented

·       Strong cross-functional and team collaboration skills

·       Strong problem-solving and critical thinking skills Influencer who can work and present across all levels of the organization (knows his/her audience)

·       Strong public speaking and cohesive presentation skills


Other Key Experience:

·       MBA or other advanced degree Big-4 management consulting experience with Fortune 500 clients

·       Previous experience with Salesforce (analytics, dashboards and running reports)

·       Previous experience with process design and implementation

·       Ability to use Tableau proficiently to create meaningful insights and visualizations

·       Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures

·       Ability to work through roadblocks independently

·       Experience in presenting to senior leaders is a plus

·       Desire to grow within an organization

·       Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)


You’ll love working here because you can:


  • Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution. 
  • Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity. 
  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes. 
  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft. 
  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through Client's Philanthropic Foundation.
  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions. 


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