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Business Transformation Manager
Our client is hiring a Business Transformation Manager for the HRO Operations Business Transformation Team to lead projects end-to-end strategy through execution in an internal consulting role. In this position, you will leverage your strategic change management, org design, business process, technology and consultative expertise to lead, manage and execute large-scale, strategic enterprise-wide transformational programs for the HR Outsourcing organization. Reporting directly to the Senior Director or Director of Business Transformation, this person will be a key member of the team with experience working collaboratively across multiple stakeholders and functional areas to achieve results. There are no direct reports associated with this role.
What are we looking for?
An experienced management, technology, or strategy consultative professional with the ability to define how best to leverage people, process, technology, and data to achieve desired business results. You are a highly driven initiative-taker inspired by working with cross-functional teams and have the capability to successfully deliver top executive initiatives from strategy through to execution. You possess exceptional capabilities in the areas of problem solving, strategic thinking, business and technical acumen, judgement, cross-functional collaboration, facilitation, and storytelling. You can go deep into the details while seeing the big picture and easily connecting the dots.
What you’ll do:
· Manage, lead and execute project(s) related to change & adoption, org design, op model design, data analysis and tech adoption across the HRO Help coach, upskill and guide Senior Consultants and Business Analysts through the Business Transformation project lifecycle
· Develop and manage a strategy independently and see it through design, build and execution (end-to-end)
· Apply change management, org design and business process methodology and approaches to design and roll out programs for the organization's most strategic projects, mostly as part of large teams
· Be keenly focused on the internal associate experience, operational excellence, and efficiencies
· Establish frameworks, define opportunities, drive awareness and guide team members to realize these opportunities
· Be a change catalyst capable of aligning strategy, people, process, and technology
· Perform assessments to develop insights and action plans to achieve best-in-class performance
· Understand the big picture and be able to connect all the dots with little guidance
· Be a servant leader and have a team mindset
To succeed in this role:
Requirements
· At least 4 years of relevant work experience in a quantitative business-related capacity such as management consulting or strategy
· Deep experience in strategic change management methodologies (leader alignment, stakeholder analysis, change impact assessment (tech and business process), communications, training, change measurement and adoption tracking, survey development and data story telling
· Deep experience in business case development, organization design, operating model design and span of control principles
· Project management experience, ability to structure and manage project work independently and own the work you do
· Business Process improvement and analysis experience, cost savings model development Technology adoption/implementation - deep experience (strategy through execution)
· Technical training strategy development and execution, as needed as related to innovative technology
Other Key Experience
· MBA or other advanced degree
· Big-4 management consulting experience with Fortune 500 clients
· Industry knowledge of all pertinent HR, Payroll and Benefits policies and procedures
· Comfortable with ambiguity and "can go with the flow"
· Ability to work through roadblocks independently
· Experience in presenting to senior leaders is a plus
· Desire to grow within an organization
· Ability to maintain cooperative working relationships with all levels of the organization (associate through SVP)
Technical Skills
· Advanced Microsoft PowerPoint skills – putting together executive friendly presentations cohesively, depending on the project or audience
· Advanced Microsoft Excel skills such as creating pivot tables, v-lookups when analyzing data and being able to tie that analysis back to a business case or results
· Advanced skills working with data and using data to create meaningful insights
Behaviors
· Proactive self-starter requiring minimal guidance and ability to meet deadlines
· Recommend and implement practical solutions while collaborating directly with stakeholders to drive business improvements
· Ability to think creatively and come to the table with proposed solutions
· Work with ambiguity and able to read between the lines
· Strong problem-solving and critical thinking skills
· Highly organized, detail-oriented, and proactive with strong project management skills
· A willingness to operate within gray spaces and a desire to learn business transformation
You’ll love working here because you can:
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