Duties and Responsibilities

We have an outstanding billing team, which has a stellar track record while providing great customer service to patients.

· The Payment Posting Specialist will post incoming, electronic, and paper, third-party payments against the accounts receivable 

· This position will research and obtain missing EOBs for incoming payments

· The Payment Posting Specialist researches and works patient credits, to include submitting refunds to the Finance team

· This position reviews and processes No Show Fees

· This position also processes unapplied patient payments

· The Payment Posting Specialist will assist in posting incoming patient payments to accounts

· The Payment Posting Specialist will self-audit their payments to ensure accuracy

· This position partakes in Team Workshops to assist on project assignments

· This position provides support to internal and external customers via phone calls, billing help desk, and billing team email, to include bi-monthly collection calls  

• Medical billing & coding certification or 1 year of experience within a healthcare billing team is required
• Full revenue cycle billing experience is a plus
• Payment posting experience is preferred
• Successful candidates for this job will have strong analytical skills
• Precision, attention to detail, and organization are all critical for the job
• Proven track record of working well on teams and delivering excellence
• Excellent verbal and written skills required. Customer service experience a plus