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Front Desk Manager



Front Desk Manager 
Company Information:
  • Radiology practice in business for over 30 years, with 9 locations across Michigan 
  • Patient focused care- they bend over backwards for you! 
  • Advancement and cross training opportunities 
  • Family friendly work environment/work life balance 
Benefits and Features:
  • Medical, dental, vision and life insurance with HSA/FSA options
  • Long-term disability benefits 
  • 401K with company match 
  • PTO and paid holidays 
  • Friendly and knowledgeable staff 
Your Role with the Company:
  • Oversee the check-in staff across all locations, working in conjunction with satellite Office Managers and individual office needs 
  • Responsible for training new front desk employees 
  • Ensuring that patients are checked in with a high level of customer service and entering accurate demographics/information into the computer system 
  • Empowering/motivating staff and giving them proper tools and training to handle customer service issues
  • Communicate with senior management on various front office productivity reports
  • Provide support and engagement with other departments within the company: Medical Records, Pre-Registration, Billing, Radiologists, Technologists, etc...
  • Create monthly staff schedules 
  • Order supplies
  • Maintain a pristine work environment as you are the face of the company 
  • Understand all aspects of checking patients in and provide coverage when needed 
  • Maintain a high level of patient and staff confidentiality 
  • Located in the heart of Flint Township's shopping district 
  • Easy Freeway access 
  • Many different places to get a bite to eat! 
Experience Profile:
  • Bachelor's Degree OR equivalent experience and/or training
  • Three years management/supervisory experience 
  • Experience in a radiology setting is a PLUS! 

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