Identifies patient and family psychosocial and environmental needs related to admission, diagnosis, treatment, and discharge by providing the highest quality, evidence based care to patients while promoting cost-effective utilization of hospital resources. Works collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive, integrated discharge plan to effect positive patient and family outcomes. Makes appropriate referrals for community services; may provide emotional support and therapeutic interventions, crisis intervention, bereavement services, and patient/family education. Assesses and intervenes in situations involving mandating reporting. Provides supervision to graduate social work student interns. Identifies patients who present to the ED with non-emergent needs; identifies and resolves barriers to accessing primary and preventive services instead of ED; educates patients regarding how and where to access healthcare services including the roles of the PCP, Urgent Care, and ED, refer to Health Home Care Manager as needed; educated patients on transportation resources in the community.
QUALIFICATIONS:
EDUCATION:
Minimum:
Master's degree in Social Work from an accredited program.
Preferred:
Licensed Clinical Social Worker.
LICENSE:
Minimum:
Licensed Master Social Work (LMSW) or Licensed Clinical Social Worker (LCSW) in NY State or eligible for NY State License.
PROFESSIONAL CERTIFICATIONS:
Minimum:
Screen certification or experience or intent to pursue within six months.
WORK EXPERIENCE:
Minimum:
Two years of related experience in Health Care.
Counseling and discharge planning experience.
Preferred:
Experience in Acute Hospital setting and/or Nursing Home knowledge; prior navigator experience
Demonstrated ability to handle confidential information with discretion and ability to deal with the people in a professional and courteous manner.
Ability to meet deadlines, manage multiple priorities and enhance the spirit of teamwork through effective role modeling.
Excellent interpersonal, communication and organization skills.
Computer literacy
Preferred:
Experience with Microsoft Office products and electronic medical record.
About the area:
Geneva is a city in New York State, in Ontario and Seneca counties. It is located at the northern end of Seneca Lake, known as the Finger Lakes Region. It boasts quality wine trails, a rich history, natural beauty, and four-season attractions. On Cayuga Lake, the city of Ithaca is home to Cornell University. The surrounding area is marked by high gorges, many with dramatic waterfalls, including Taughannock Falls and Buttermilk Falls.
Near the tip of Seneca Lake, Watkins Glen State Park has rocky cliffs and cascading waterfalls, plus trout fishing. Southwest is the Corning Museum of Glass. In Seneca Falls, the Women's Rights National Historical Park marks the site of the 1848 women's rights convention. To the north is the Old Erie Canal, a pivotal 19th-century waterway now offering hiking, canoeing and fishing. In the northwest, the city of Rochester overlooks Lake Ontario.
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