Job Summary

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives. You will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.

Job Responsibilities

• You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
• You will support the achievement of internal/external benchmarks, accreditations, and designations.
• You will ensure compliance with all policies, procedures, and regulatory standards.
• You will ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• You will manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• You will facilitate effective interdisciplinary care coordination within and across departments. Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
• You will provide leadership in attaining and sustaining an unparalleled patient experience. Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
• You will review various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
• You will leverage various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
• You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
• You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
• You will identify development opportunities or training needs of individual employees and teams.

Job Qualifications

• BSN REQUIRED
• Min 3-5+ year experience in healthcare
• Min 2+ year in supervisory role in an acute care setting
• Specialty Certification must be obtained within 6 months of hire
• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation- FT/PT/PRN colleagues with a compact license from a state other than Texas must: apply for Texas RN license within 60 days from hire / obtain current TX RN license within 6 months of application for TX RN license
• BLS
• ACLS preferred
• L&D: NRP preferred FHM preferred RNC-OB preferred