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Position Overview
Reporting to the Program Director the Program Generalist supports educational and community-based programs focused on youth development, career readiness, and life skills in Jacksonville, Florida. This role reports to the Program Manager and is responsible for program coordination, participant engagement, and operational excellence.
Key Responsibilities
Program Management
• Coordinate and execute educational and youth development programs• Manage program logistics, including scheduling, registration, and materials• Maintain accurate program documentation and participant records• Monitor program delivery against established objectives and quality standards• Support data collection, analysis, and reporting for program evaluation
Stakeholder Engagement
• Serve as primary contact for program participants• Coordinate volunteer recruitment, training, and scheduling• Maintain relationships with community partners and schools• Facilitate communication between participants, families, and program staff• Support participant recruitment and outreach initiatives
Event Coordination
• Plan and execute program events, workshops, and ceremonies• Manage event logistics including venue, transportation, and resources• Coordinate with external partners and guest speakers• Collect and analyze post-event feedback
Administrative Support
• Maintain program databases and documentation• Generate regular reports for stakeholders• Support budget tracking and resource allocation• Assist with marketing and promotional materials
Required Qualifications
• High school diploma or equivalent• 1-3 years of experience in program coordination or youth services• Proficiency in Microsoft Office Suite• Strong organizational and communication skills• Valid driver's license and ability to travel locally
Preferred Qualifications
• Bachelor's degree in education, social work, or related field• Experience with project management or CRM software• Background in nonprofit or educational settings• Bilingual skills (English/Spanish)
Core Competencies
• Program Management• Stakeholder Relations• Communication• Organization and Planning• Problem-Solving• Team Collaboration
Physical Requirements
• Ability to lift up to 20 pounds• Extended periods of computer use• Standing/walking during events• Local travel required
Work Environment
• Part-time position• Local service area• Standard office environment• Occasional evening and weekend work required• Some off-site work at program locations
Why Join Us?• Make a direct impact on youth development and community growth• Work with a passionate team in a supportive environment• Grow professionally while serving a meaningful mission• Be part of positive change in our community
Work SchedulePart-time, approximately 20-30 hours per week, with flexible hours available
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