Senior Director Operations

Job Summary

Director of Operations will be responsible for the effective management and leadership of the company’s Remanufacturing, Production, Quality, and Engineering resources.  As a member of the company’s executive management team, contributes to developing, monitoring and achieving the organization’s strategic plans, initiatives and goals.

Key Responsibilities & Skills

·       Provide strong day-to-day leadership to the Operations organization that mirrors the adopted mission and core values of the company.

·       Develop and implement long-term operational strategies that align with company objectives.

·       Lean on experience and strong business acumen to help understand how financial performance and operational performance impact the company’s overall performance.

·       Provide dynamic leadership to operational teams in the areas of project management, process improvement, supply chain management and quality assurance.

·       Define and generate key operational KPI metrics to show and steer departmental goals and targets.

·       Collaborate with operational managers to develop strategic plans, strategic capital investments, and systems improvements needed by the organization to reach the next level business objectives.

·       Motivates and leads a high-performance management team; attract, recruit and retain required members; provide mentoring with a focus on career development for the team.

·       Develop and maintain excellent business relationships with outside vendors and service providers, as well as internal non-operational department leaders.

·       Represent the company in various professional assignments, councils and events, promoting the operational best practices of company within these professional events.

·       Perform other related duties and assignments as required. Operate in conformance with the requirements of the quality management system.

·       Provide feedback on systems needs/changes

Skills & Qualifications

·       Bachelor’s degree required.  Master’s degree preferred.

·       10-15 years business-related experience in ever increasing responsibility roles. Must have knowledge of production processes, Statistical Process Control (SPC), cost control, and other techniques for maximizing the efficiency of production and distribution of product.

·       Must be detail oriented and customer service oriented. Well organized with a professional manner.

·       A self-starter with initiative and proven willingness to assume ownership for areas of responsibility.

·       Ability to make informed decisions quickly and independently.

·       Strong interpersonal communication and employee relations and the ability to train others in these skills.

·       A high degree of confidentiality is required.