General Manager
Job Title: Restaurant General Manager
Location: Phoenix, AZ
Our client is an award-winning luxury resort property located in the Phoenix Metro area, currently in the early stages of a three-to-five-year, property-wide master plan that will touch nearly every part of the guest experience.
This role is being created to fill a critical leadership gap in the property's signature restaurant outlets. The department has operated for a stretch without a General Manager, leaning on other leaders to cover manager-on-duty shifts — a stopgap that isn't sustainable heading into peak season. The General Manager will provide the stable, experienced, hands-on leadership these outlets need.
This is a highly visible role within a property that is actively investing in service culture, training, and long-term growth. The right candidate will help rebuild team stability and consistency after a period of turnover, while partnering closely with floor management and the F&B director to raise the bar on guest experience.
This is an opportunity to lead flagship dining outlets at a property in the middle of a major, multi-year investment in its food and beverage program, with real visibility to senior leadership.
Benefits:
● Medical, dental, and vision insurance
● 401(k) with a 3% automatic company match, plus a 25% match up to 6% of contributions
● 401(k) participation begins after 90 days of employment
● Unlimited growth potential
● 15% Bonus potential above salary
● Salary range of $100-125K
Day in the Life:
● Oversee daily operations of the property's signature restaurant outlets, ensuring consistent service, quality, and guest satisfaction
● Recruit, hire, train, and develop a stable front-of-house team, addressing current staffing gaps and reducing turnover
● Serve as manager-on-duty on a regular rotation, providing hands-on floor leadership during service
● Partner with the floor manager and F&B director to align beverage, service, and culinary execution
● Manage labor cost, scheduling, and P&L performance for the outlets
● Uphold and help reinforce a property-wide service culture and training program across all outlet staff
● Support onboarding and training as new F&B outlets open as part of the property's master plan
● Participate in interviewing and hiring for floor management and hourly staff positions
● Prepare the team and outlets for peak seasonal demand with adequate staffing and coverage
Requirements:
● 5+ years of restaurant or F&B management experience, ideally with at least 2+ years as a General Manager
● Experience in high-standard, high-volume service environments; background with respected local hospitality brands strongly preferred
● Hotel/resort F&B experience is a plus but not required, provided the candidate understands full-service restaurant operations
● Strong track record of team stability, staff development, and reducing turnover
● Comfortable operating in a fast-paced environment during a period of active property-wide renovation and expansion
● Willingness to participate in a DISC personality assessment, reference checks, and an onsite job shadow as part of the interview process
● Demonstrated tenure and stability in past roles — this is a long-term leadership hire supporting a multi-year growth plan
