General Manager

General Manager

What We Offer

• A stable, people-first culture

• Strong leadership development and growth opportunities

• A supportive, servant-leadership environment

• High standards of hospitality, quality, and professionalism

• A collaborative team and values-driven workplace

Role Summary

The General Manager leads all daily restaurant operations while driving long-term goals in hospitality, sales, quality, and profitability. This role is responsible for developing the management team, supporting hourly staff, and ensuring exceptional guest experience, operational excellence, and a clean, safe, well-maintained restaurant.

Key Responsibilities

• Lead and develop managers and hourly team members

• Oversee quality of food, beverage, service, sanitation, and cleanliness

• Manage scheduling, staffing, training, coaching, and performance

• Maintain accurate inventory, purchasing, and payroll documentation

• Ensure compliance with policies and all regulatory requirements

• Drive top-line sales and manage P&L performance

• Handle guest concerns with exceptional service recovery

• Maintain a professional, harassment-free, guest-focused environment

Qualifications

• 3+ years of General Manager experience in a similar full-service concept 2 years and above in the same location

• Strong leadership, communication, and problem-solving skills

• Ability to manage multiple priorities and lead a high-performing team

• Build a culture to care, and inspire the team to be better every day

• Build sales, leadership and staff