Total Rewards Manager
Position Summary:
The Total Rewards Manager is responsible for leading the HR Department in aligning business objectives with the competitive company benefits, compensation, and rewards. This position will seek to maintain relationships with all departments to best service them in handling of worker’s compensation claims and other related matters. This role will develop, maintain, and grow the employee Benefits Administration, Government, and Compliance online modules for Employees. The Total Rewards Manager will consistently develop the best value compensation, benefits, and rewards programs for Employees in compliance with company policies, procedures, and culture.
Essential Job Duties and Responsibilities
- Manage, assess and benchmark competitive benefits, compensation, and rewards programs that strengthen the organization’s ability to attract and retain employees and deliver desired results to the organization
- Manage enrollment, renewal, and delivery of benefits programs to include medical, pharmacy, vision, dental, disability, life insurance, employee assistance programs, retirement and other programs
- Effectively plan and execute the implementation and administration of all benefit plans including annual open enrollment efforts
- Optimize value of robust wellness programming to health plan results, productivity, organizational performance and EO quality of life
- Perform analytical studies in a variety of compensation areas, such as internal and external equity, competitive pay practices, and emerging trends to recommend engagement and retention strategies
- Support the processing, administration, and analysis of the annual compensation review cycle, including preparation, review, and delivery of merit letters, validating salary increases, and reconciling incentive and merit files to be processed by Payroll
- Assist with the development of and delivery of Total Rewards Statements
- Advanced knowledge of ACA, COBRA, EEO, ERISA, HIPPA, FLSA, FMLA, GINA and that Company practices are in-line with applicable regulatory requirements; ESOP working knowledge
- Review, examine, investigate, and analyze worker’s compensation claims, inform management, third party claims handlers, and other relevant stakeholders of an injured employee’s work restrictions and coordinate appropriate accommodations, communicate effectively with all parties involved ensuring a successful return-to-work
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Communicate actively with Accounting, Finance, Operations, HR and other departments to review cross-departmental impacts and reconcile data sharing
HRIS Scope – Benefits Administration (BEN)/Benefit to Carrier Feeds/ACA and Government and Compliance/Total Rewards Statement
- Co-builds and is owner of Benefits Administration and Government and Compliance modules effectively customizing all plan set-ups, deduction amounts, ensuring carriers receive updated changed online
- Utilize BEN module to ensure the following for Employees:
- 24/7 access to all benefit plan(s) information, summary plan docs, contact name/numbers, current BEGs, tables and costing
- Enroll in benefits through the self-service app for both annual enrollment and qualifying life events
- Can effectively use the app to “test” how deductions affect their take home pay
- Utilize BEN module to ensure the integrity of Annual Enrollment period reconciliation and deductions
- Ensure the integrity of qualifying events that trigger required actions for COBRA compliance through the module’s automatic checklist of action items
- Sends required COBRA correspondence, tracks important dates, collects and remits premiums, communicate module’s delivery of updates/changes to COBRA laws
- Affordable Care Act (ACA) data management, automatic filing of IRS 1094/1095-b or 1095-C forms
- Review modules automatic tracking of FMLA, ACA and OSHA 300/300A/301 Forms
- Co-builds ESOP functionality in module, if requested
Qualifications:
Education & Experience:
- Related BS degree required; advanced degree and/or Certified Compensation Professional (CCP), Certified Employee Benefit Specialist (CEBS), Certified Workers Compensation Professional (CWCP) preferred
- 8 plus years of experience within Human Resources or People Operations, driving the strategic design and execution of compensation, equity, and benefits programs in line with business objectives, financial goals, and cultural norms, assuring internal equity and external competitiveness
- Measure key compensation and benefit program metrics by regularly benchmarking company programs and monitoring external trends to proactively recommend adjustments to company plans and programs to ensure market competitiveness
- Manage and provide guidance to the merit increase process, recommendations to salary structures, assist with variable pay, and other incentive programs to ensure alignment with the company's goals, initiatives, and budget and integrity of associated Payroll processes
- Ability to confidentially and professionally handle sensitive material and processes
- Demonstrated proficiency with Microsoft Office products, and experience using Human Resources Information Systems (HRIS)
Knowledge of ERISA, HIPAA, COBRA, FMLA and emerging regulatory issues required