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Responsibilities
- Understand customer needs and requirements to develop effective quality control processes
- Devise and review specifications for products or processes
- Set requirements for raw material or intermediate products for suppliers and monitor their compliance
- Ensure adherence to health and safety guidelines as well as legal obligations
- Supervise inspectors, technicians and other staff and provide guidance and feedback
- Oversee all product development procedures to identify deviations from quality standards
- Inspect final output and compare properties to requirements
- Approve the right products or reject defectives
- Keep accurate documentation and perform statistical analysis
- Solicit feedback from customers to assess whether their requirements are met
- Submit detailed reports to appropriate executives
- Be on the lookout for opportunities for improvement and develop new efficient procedures
- 4 years of related experience in mechanical inspection
- Knowledge of quality control procedures, math, data analysis and statistical methods
- Motivated Leader and Collaborative Team Player
- Professional/Effective Communication (verbal, written and interpersonal)
- Ability to analyze and identify problems, strong attention to detail
- Continuous Improvement Mindset to enhance the quality of products/service and efficiency/effectiveness of the process
- Strong Organization and Multi-tasking skills
- Experience with ERP systems and Excel
Requirements and skills
- Proven experience as quality manager
- Conscientious and responsible
- A keen eye for detail and a results driven approach
- Outstanding communication skills
- Excellent organizational and leadership skills
- Proficient in MS Office
- In depth understanding of quality control procedures and relevant legal standards
- Excellent math abilities and working knowledge of data analysis/statistical methods
- BSc/ Ba in business administration or relevant field
- Certification of quality control is a strong advantage (ISO 9000 etc.)
- Manage CSM Quality Team: delegate daily inspections and shipments, approve work schedules/vacations, execute yearly appraisals, and provide training
- Measuring Equipment/Techniques: use of variable or attribute measuring instruments and techniques to ensure conformance with the companys quality standards and maintenance of quality equipment
- Inspection: perform visual / mechanical inspections, internal audits and reports on materials, processes and products
- Programs: develop inspection programs using Micronite software, Keyence CMM/Fixture programming
- Reporting: prepare Production Part Approval Process (PPAP), AS9002 First Article Inspection (FAI) and Defective Material Reports (DMR)
- Return Material Authorization (RMA): maintain RMA log and issue RMAs to customers
- Rejects: issue supplier rejects and Supplier Corrective Action Request (SCAR) reports
- Material Review Board Process (MRB): conduct and follow corrective and preventive action, analyze and assess root cause / corrective action
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