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Customer Quality Engineer
Location: Milford, MICompensation: $65,000 - $85,000 (excellent benefits)
SUMMARYPlans and leads activities related to the development, use, and maintenance of Quality standards for manufacturing activities, materials, and products for customer programs. Leads all Quality Assurance/Control functions for assigned Programs.
DUTIES AND RESPONSIBILITIES
· Active participant in APQP (Advanced Product Quality Planning) process.· Responsible for completing all Quality Department tasks for specific programs.
· Coordinates activities and compiles information for PPAP submissions.
· Develops and initiates standards and procedures for inspection, testing, and evaluation.
· Create sampling procedures, design and develop documentation and instructions for recording, evaluating and reporting Quality.
· Maintain monthly customer concerns reports, update Paynter Charts, and related documentation.
· Ensure compliance to established methods and procedures for disposition of discrepant materials, and devise methods to assess responsibility and cost.
· Interaction with OEM and tiered customers on quality activities. Attend customer meetings (virtually and onsite) as required.
· Write and compile training materials and conduct training sessions on all quality control activities.
· Interaction with OEM and tiered customers on all program quality-related tasks and issues.
· Active participation in Problem Solving/Root Cause Analysis. Writing of Corrective Action Plans in 8-D format.
REQUIREMENTS
· Bachelor’s degree in an engineering or technical field; or
· Bachelor’s degree in a non-engineering field with ASQ Quality certifications (CQE, CQA, CQM)
· Minimum 5 years’ experience in Customer-focused Quality Assurance/Control
· Basic Microsoft (Word, Excel, Power Point, etc.) knowledge· Knowledge of Minitab a plus· Knowledge of the requirements of IATF 16949 and ISO 14001 (auditor training a plus)· Experience interacting with Automotive OEM customers in AQP, PPAP and quality issues· Knowledge of problem-solving techniques· Experience working with FORD is a plus
Related Product Lines: Including but not limited to… Power Lift Gates, Power Sliding Doors, Door Modules, Closures, Seat adjusters, Window regulators, Complete Seats, Motors, Recliners, Latches, Transmission components, Locking cylinders, Adjustable Pedals, Convertible Systems, Parking brakes, Wipers, Mirrors, Active Chassis components, Gear shift systems, Sunroofs, etc.
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