Customer Care Representative

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Full Time

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On-Site

Compensation:

$13.50 / hr

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Customer Care Representative

Mulberry, FL

IDj-265Posted 9/25/2023

JOB DESCRIPTION

The Customer Care Representative will be responsible for answering incoming phone calls from customers, store managers, and dealers to assist with any customer concerns or issues.The topics of calls can include:

Taking payments
Checking on delivery of orders
Scheduling repairs
Complaints about in-store experience, etc.

The main purpose for the CCR is to listen closely to the customer and provide a solution, when possible.

REQUIREMENTS

A minimum of 3 months prior call center or retail experience
Must be bilingual

SCHEDULE & PAY

Be available for a monthly rotating schedule within the following hours:
Monday - Saturday 9:00 am - 7:00 pm
Sundays 11:00 am - 7:00 pm
40 hour workweek within the above stated hours
Benefits provided after 90 day roll over
$13.50 to start

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