Job Summary and Qualifications

The Emergency Room Nurse Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

What you will do in this role:

• Help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes, while ensuring adherence to standards of care.
• Demonstrate knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.
• Manage all staffing needs and personnel management including interviewing, hiring and training new staff members.
• Oversee care of patients on unit, providing consistent support and expertise to staff.
• Perform duties in accordance with unit specific standards of care and evidenced by completion of a competency skills check list.
• Maintain overall workflow of unit by ensuring proper staff levels.
• Manage and coordinates all unit activities including safety procedures, unit goals and department operations.
• Handle patient, visitor, or physician complaints promptly and in a professional manner.
• Provide leadership, coaching and counseling to department employees.
• Collaborate with other disciplines and departments to improve patient care delivery.

What qualifications you will need:

• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required
• Bachelor's Degree in Nursing required, Master's Degree in Nursing preferred
• Basic Cardiac Life Support or BCLS Instructor must be obtained within 30 days of hire
• 1-3 years of related clinical leadership experience REQUIRED

Must have a minimum of 2 years of Emergency Room experience

ER Managers will have 45 Direct Reports

The ER has a total of 64 FTEs (a lot of staff is PRN)