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Clinical Field Staff Supervisor
  • Registered Nurse needed to work for a supportive employee-owned home care company.
  • MUST HAVE ASSOCIATES DEGREE IN NURSING (BSN PREFERRED)
  • AT LEAST 1 YEAR OF HOME CARE EXPERIERENCE. 
  • Full-time
  • Direct Hire
  • Competitive Compensation, based on experience.
  • Excellent Benefits Package
  • Continuing education and training opportunities, utilizing state-of-the-art technology.
  • Reports to: Clinical Manager
  • Monroe County Office location.
  • Location: - Rochester, NY (Brighton-Henrietta suburb area)
  • Benefits Overview:
  • Employee-owned company through our Employee Stock Ownership Plan (ESOP). The ESOP is a long-term, employee benefit plan which gives employees ownership interest in the company. As they grow and mature, so will the retirement funds of their employees.

    • Health, Dental, and Vision insurance

     • Employee Stock Ownership Program (ESOP)

     • 401K (Pre-tax and Roth) with company match

     • Generous PTO

     • Company paid life insurance

     • Mileage reimbursement at Federal rate

     • Holiday pay

     • Paid travel time

    • Career advancement opportunities

     • Employee referral program

     • Employee recognition events

     • Vehicle repair program

     • Advanced learning and certification opportunities

     • CEU opportunities.

     • Supportive leadership.

Summary:

  • The Clinical Field Staff Supervisor (CFSS) is an integral part of the patient care team and continually monitors the services provided. This role has shared responsibility for the overall provision and coordination of home health services provided to patients, according to acceptable standards of practice. The CFSS is a resource person with extensive knowledge of the regulatory guidelines governing home health agencies and provides daily support to field clinicians, enabling them to provide quality care in the home to patients. The CFSS is a liaison between referral resources, patients, caregivers, and employees.

Essential Functions:

· Receive calls from field staff and physicians regarding client care issues/orders. Enter orders as appropriate and update the plan of care, medication profile and schedule. Enter information regarding all telephone calls into the coordination notes section of the computer software. Notify staff, as appropriate, to ensure proper coordination of care.

· Review and approve all interim orders before they are sent to physician. Notify Clinical Manager when unable to approve the order.

· Provide support to the Intake staff and process referral requests in HCHB as needed. In branch offices, processing referrals is a shared responsibility of the PSC and CFSS roles.

· Assign Licensed Professional (LP) to conduct the evaluation visit as the task appears on the action screen.

· Participate in case conferences, as needed, and process recert/discharge decisions based on clinical documentation and input from case manager, based on case orders for tracking purposes and route to Medical Records to be sent to the physician for signature. Ensure any corrections are made by the LP who wrote the order prior to entering the order. Update the client’s medication profile and schedule as applicable; via the order. Ensure all orders that address frequency have appropriate calendar modification completed.

· Follow-up on orders from the Order Tracking Report when the MRS is unable to retrieve the unsigned order.

· Review and follow-up on entitlement verification issues.

· Verify/Ensure there are orders for requested medical supplies, enter supply orders and requisition supplies as needed.

· Enter non-admit information into HCHB, with details in coordination notes if no visit was made.

· Review missed visit reports, ensure MD notification has occurred, and if not, notify MD.

Requirements:

  • CHHA experience – and a solid understanding of CHHA regulations in NYS as well as a good comfort level with OASIS.

Education Requirements:

· Associate’s Degree in Nursing required.

· Bachelor’s Degree in Nursing preferred.

Qualifications:

· Current, valid RN license, issued by NYS Department of Education required.

· Two (2) years’ experience in the health care industry

 * A minimum of 1 year experience in home health.

· Supervisory experience is preferred.

· Understand issues related to the delivery of home health services and be able to problem-solve effectively.

· Possess knowledge of the Medicare guidelines governing home health agencies.

· Organized, detail-oriented and possesses strong interpersonal, organizational, time management and written and verbal communication skills.

· Able to work independently and complete paperwork accurately and in a timely fashion.

· Strong computer skills and the ability to use agency’s EMR program.

· Must comply with privacy and HIPAA laws.

· Valid driver’s license and automobile with current insurance coverage and in good working condition, available to use for work.

· Willingness to submit to physical examination, criminal background and drug testing.

Living in the suburbs of Rochester, NY offers several benefits:

  1. Affordability: Suburbs generally offer more spacious homes at lower prices compared to the city, making them ideal for families or those seeking more room.

  2. Quality of Schools: Many suburban areas have highly-rated public and private schools, which can be a significant draw for families with children.

  3. Safety: Suburbs often have lower crime rates compared to urban areas, providing a sense of security and peace of mind.

  4. Community and Environment: Suburbs typically have a strong sense of community and more green spaces, parks, and recreational areas, promoting a balanced lifestyle.

  5. Commuting: With well-connected roads and transit options, commuting to Rochester for work or leisure is usually manageable.

  6. Less Noise and Pollution: Suburban areas tend to have less noise and air pollution, contributing to a more serene living environment.

  7. Finger Lakes Region boasts the beautiful Erie Canal, several Lakes, and wineries for recreation pleasure ands relaxation.
  8. Amazing museums and restaurants, breweries and music festivals.
  9. Overall, the suburbs offer a blend of affordability, safety, and a family-friendly environment while still being close to the amenities and opportunities of the city.
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