Position: Warranty Administrator

Location: Bothell, WA

Company: Stellantis, Ford & GM Dealerships

Job Summary: The Warranty Administrator is responsible for processing and managing warranty claims to ensure timely and accurate submissions. The ideal candidate will have a strong understanding of warranty policies, excellent organizational skills, and the ability to communicate effectively with both the dealership and the manufacturer.

Responsibilities:

• Process warranty claims for submission to Stellantis
• Ensure all claims are filed in accordance with manufacturer policies and procedures
• Review and verify warranty repair orders for accuracy and completeness
• Maintain detailed records of all warranty transactions
• Communicate with service advisors and technicians to gather necessary information for claim submissions
• Follow up on outstanding claims and address any discrepancies
• Provide training and support to service staff regarding warranty processes
• Prepare and submit warranty reports to management
• Stay up-to-date with changes in warranty policies and procedures

Qualifications:

• Previous experience in a warranty administration role for a Stellantis, Ford or GM brand within the automotive industry
• Strong understanding of automotive warranty policies and procedures
• Excellent organizational and time management skills
• Proficient in using dealership management software
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• High school diploma or equivalent; further education or certification in automotive technology or business administration is a plus

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A supportive and collaborative work environment
• The chance to work with a leading automotive dealership group

If you are passionate about providing excellent service while ensuring accurate processing of warranty claims, we encourage you to apply for this rewarding opportunity as a Warranty Administrator.